3rd Line Network Support Engineer

  • Job Reference: 220005G9
  • Date Posted: 1 August 2022
  • Employer: Fujitsu
  • Website: http://www.fujitsu.com/uk
  • Location: Bracknell or Basingstoke
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary Plus Bonus
  • Sector: I.T. & Communications
  • Job Type: Full Time

Job Description

3rd Line Network Support Engineer

Location: Bracknell & Basingstoke

Full-time. Office Based. 



Are you proactive, determined Third Line support engineer with experience of IT support, incident resolution and / or system management of secure IT solutions, IT infrastructures, application hosting and maintenance? Can you adapt to new challenges and work flexibly across multiple accounts within a large support team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver an effective third line service to high levels of customer satisfaction?

This is your world and your opportunity to transfom it for the better.


Your role

We are looking for a 3rd line infrastructure engineer with experience in any number of the technologies listed below to join a team of diversely skilled likeminded engineers to work collaboratively across multiply sites and accounts within a shared service. Your role will involve direct technical support for all of services to maintain a high level of support across multiple BAU activities and perform system configuration changes, upgrades and liaise with third parties and other internal teams.


Your experience

  • In depth Routing & Switching (L2 / L3 connectivity) (WAN, LAN even SDWAN)
  • Routing Protocols (BGP, OSPF, IS-IS)
  • In depth Routing & Switching (L2 / L3 connectivity) (WAN, LAN even SDWAN)
  • Firewall Management (policies/rules/security zones)
  • Encryption methods (IPSec, SSL, TLS, DTLS)
  • VPN configuration
  • Router/Switch CLI experience
  • Hardware and Infrastructure experience (switches, routers, misc i.e sSFPs and different connectors
  • Able to produce Network diagrams, HLD,LLD and formal work instructions for peers and subordinates
  • Virtualisation and automation
  • Basic scripting
  • Security Hardening of IT Estate



Desirable Qualifications


  • CCNA
  • CompTIA Network+


Achieve together


We are Fujitsu. A Japanese company with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity and inclusion. We constantly push ourselves to do more and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full self to work. We call this Be Completely You.


We are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Not only are we a Disability Confident company, a Times Top 50 employer for Women and a signatory for the Race at Work Charter, we are also committed to the United Nations standards for LGBT+.


We are people centric. This means we care about our people (and their families) and appreciate that everyone has a life outside of work. By supporting our people to Work Your Way, we empower them to achieve a flexible and respectful approach to work which suits them and our customers best - this could be working hours, location, or a flexible approach to their working day.


We want you to thrive. If working for a progressive organization, with a continuing commitment to diversity and inclusion is important, you should apply.


Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.