• Job Reference: 177401
  • Date Posted: 6 January 2022
  • Employer: Serco Limited
  • Website:
  • Location: Leicestershire (LE12 7TZ), United Kingdom
  • Salary: £20,000
  • Sector: Administration
  • Job Type: Full Time
  • Duration: Permanent

Job Description



 Location: Charnwood, LE12 7TZ

Job type: Permanent, full-time

Working Hours: 40 hours per week, Monday - Friday

Salary: £20,000 


Serco's Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Charnwood. With a professional, dedicated and friendly team of Refuse and Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for a like-minded Administrator to join our team of essential workers and help us make a positive difference to the environment we all live and work in.


Reporting to the Contract Manager, this role will see you maintain and operate vital client communication links, ensuring all work orders are provided and completed in line with Service Level Afreements (SLAs) and to firm deadlines. You will update and manage computer databases and spreadsheets, providing reports and statistical information to senior management, assist the admin team with finance order processing and stock control, assist with payroll and human resource systems when required, coordinate and take minutes for meetings and sort and distribute incoming post and send outgoing post.


What do I need to do the role?


To be considered for this position, we ask that you have experience of working within a fast paced administrative environment with advanced Excel skills and experience with reporting and minute taking.


You should have excellent communication and interpersonal skills, great attention to detail and able to adapt to ever changing workloads and to work under pressure.


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer

  • The opportunity to make a real difference to the quality of life in our communities
  • A role as a company ambassador
  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution


About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).


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