Apprentice Domestic Assistant - Stanford Hall

  • Job Reference: compass/TP/396461/82776/AD
  • Date Posted: 1 June 2021
  • Employer: Compass Group Plc
  • Website:
  • Location: Loughborough, Leicestershire
  • Salary: £4.15 to £8.91
  • Bonus/Benefits: Meets National Minimum Wage
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

Do you have a real passion for providing exceptional support services? Would you like to earn whilst you learn?

Well now is the time, as we have a very exciting opportunity for an Apprentice Domestic Assistant join our team at the DMRC, Stanford Hall.

You do not need to have any experience as full training will be provided as part of the Apprenticeship. This is ideal for a school leaver or someone wanting a career change. Apprenticeship are for everyone regardless of age!

Over a 12 month period you will have completed a Facilities Management Level 2 Apprenticeship.


This is an ideal opportunity for someone who has a vision to progress their career into a Facilities Supervisory or Management role. Maybe you are someone with cleaning experience and wanting to take your career to the next level.


The purpose of this role is for you to become trained and experienced at the domestic frontline level with the vision for you to progress into a Supervisory and then eventually a management role. We are looking for someone who wishes to progress and develop their career with us over the next 2-3 years. Year 1 is for you complete the Facilities Management Level 2 Apprenticeship. Following the successful completion, we have the view for you to then progress onto the Facilities Management Supervisor Level 3 Apprenticeship so that you learn and develop the supervisory skills required. We also offer higher management Apprenticeships which may then be a suitable option for you.


An apprenticeship is a funded programme where an individual learns new skills, knowledge and behaviours in a chosen sector. An apprenticeship will enable you to work and earn a wage whilst developing and gaining new skills as an employee.


Alongside your day to day duties, you will complete the Facilities Management Level 2 Apprenticeship. This is a nationally recognised qualification and it is designed to learn and understand how to support the range of operations. You will be supported through this qualification by your Personal Development Coach who will visit you at your place work every 6-10 weeks. You are not expected to complete any of your Apprenticeship work outside of your normal working hours and will be given set time each week to complete your work.

Job Description

Apprentice Domestic Assistant

SALARY: £9.00 per hour

LOCATION: DMRC - Stanford Hall, LE12 5QW


HOURS/WORKING PATTERN: 5 days per week. 08:00-16:30

DURATION: Minimum 12 months

More about the role:

Working as part of the Support Services (Domestic) team at DMRC - Stamford the overall Purpose of the Role is to enhance the customer experience by effectively carrying out a range of clinical and non-clinical cleaning duties in accordance with the client service level agreement and company standards & procedures

Key responsibilities
To carry out the various daily, weekly & periodic cleaning duties required under the contract service level agreement and follow the cleaning schedule as directed by your line manager
To ensure you are aware of & comply with all client & company health & safety procedures and standards at all times e.g. COSHH, uniforms & PPE, Manual handling, Fire procedures   
To ensure that any health & safety hazards, issues, near misses & accidents are reported to your Manager at the earliest opportunity
To maintain a clean, safe & hygienic working environment at all times
To achieve the relevant cleaning quality & productivity targets
Cleaning duties are physical activities which will include pushing cleaning trolleys, bed making, manual handling and using cleaning equipment in line with health & safety training
To actively participate in any team meetings & training as required by sharing your knowledge & experience with other team members
To follow the company cleaning procedures whilst seeking opportunities to do things better, raising suggestions with your line manager to ensure we continuously improve our operation and seek to improve our One Best Way service procedures
To ensure all equipment provided is used, maintained & stored correctly in line with the operating instructions and company procedures & report any defects to your Line Manager
To comply with any reasonable requests made by your Line Manager including working in areas other than those to which you are accustomed
To learn and demonstrate the ESS Way behaviours at all times to colleagues, customers & clients

This will not have any supervisory or management responsibilities

Who you are:
  • Essential

    High standards of personal hygiene
    Committed to high levels of customer care
    Able to speak & understand English
    Able to work flexibly in line with business requirements
    Able to undertake a range of manual cleaning duties
    Health & Safety - Follows the right procedures & challenges unsafe behaviour
    Can Do - Is flexible & takes initiative
    Integrity - Respects colleagues & customers
    Passion - Is positive & proud of doing a great job
    Responsibility - Takes ownership and doesn't leave things to others or say it's not my job'
    Teamwork - Shares knowledge & experience with other team members


    A passion and commitment to develop into a Facilities Management role

  • Keen and willing to learn
  • A can do' attitude
  • Punctual and reliable
  • Able to works well as part of a team and provide a comprehensive domestic service to patients, staff and visitors at the Hospital
  • Demonstrates a flexible approach to work
  • Able to demonstrate and explain working practices to new starters.
  • Able to organise own day-to-day work
  • Able to perform any reasonable and practical instructions as requested by the Supervisor appropriate to the needs of the Hospital
  • Able to develop good lines of communication and relationships at all levels within your team and with other colleagues and customers
  • DBS check will be required

Previous hospital cleaning experience would be an advantage however as full training is given, a willingness to learn and offer excellent standards of cleanliness and patient care are more important

Who we are:


We are the world's largest caterer, a Company that employ more Chefs that anyone else so we know a thing or two about developing our people for real careers. 

Compass Group UK and Ireland specialise in providing food, vending and related services in our clients' premises. The company operates across the core sectors of Business & Industry, Defence, Offshore & Remote Site, Healthcare, Education, Sports & Leisure and Vending with an established brand portfolio.

Click here and take a look at our website for more information

www.compass - - the - family   

ESS Support Services Worldwide, part of Compass Group UK and Ireland, is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.


We offer you the opportunity to be part of a fun and exciting team, where you have the opportunity and support to develop and progress your career.

We offer more than the National Apprentice Minimum wage. For all our Apprentices, we offer the National Minimum Wage.

We have supported hundreds of people in further developing their career through an Apprenticeship. Take the time to look through our careers website so you can see for yourself how completing an Apprenticeship with Compass continues to make a positive impact.


Your Apprenticeship is fully funded by Compass UK and Ireland, via the Apprenticeship Levy.

As a company, our Apprenticeship programme is subject to regulation from Ofsted and the Education and Skills Funding Agency (ESFA).For that reason, each candidate must meet certain criteria's in order to be eligible for funding.  This ensures our offer is compliant with all the quality and funding rules. Therefore, you will be required to complete the following:

Eligibility Questionnaire - the questions asked here will determine if we can claim funding for your apprenticeship training with our training provider and the rules for this are set out in the ESFA funding rules 2018/2019.

Initial Assessments - These are positioning tests in English and Maths. Whilst they do not directly affect your eligibility for the apprenticeship they provide us with your current level of learning and help us build an individual learner journey.  This will establish if you are working at the required level in Maths & English that is needed in order for you to complete the learning within your chosen apprenticeship.

European Social Fund - The Skills Funding Agency operates as a co-financing organisation for ESF and assures EU funding is correctly spent. The European Social Fund (ESF) is a structural fund from the European Union. It improves the skills of the workforce and helps people who have difficulties finding work. All our apprenticeships are compliant with ESF funding.


Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.