Apprentice Facilities Operations Officer

  • Job Reference: HOU00369
  • Date Posted: 16 July 2021
  • Employer: Wiltshire Council
  • Website:
  • Location: Trowbridge
  • Salary: £8,740 to £17,190
  • Sector: Government & Defence
  • Job Type: Full Time
  • Duration: Permanent

Job Description


Our Facilities Management team are looking for an Apprentice Facilities Service Operative to work as part of the Central Facilities Management Team.


About the role

The Apprentice Facilities Operations Officer will be supporting the Facilities Manager in the day to day management and operation of the council’s main hub and supporting the building users/occupiers located in other council premises located within the central area.

You will fulfil various duties that are key to meeting the day to day core business needs of our building users and customers, working under your own initiative with problem-solving skills to tight deadlines.

You will ensure all aspects of the services provided by Facilities Management (to include elements of post, hygiene, stationery provision, cleanliness, security, porterage etc.), together with providing the logistical services required by our building users, are all carried out to the highest possible standard.

About you

Excellent interpersonal skills and physical fitness, attention to detail and a ‘can do’ approach is key to delivering the requirements of this challenging and rewarding customer focussed role. You will need to have a full driving licence, good IT skills and a flexible approach to your working hours. This is an excellent opportunity to join a high-profile team.

This is an exciting role which provides the opportunity to develop skills and experience of working within Facilities Management and gaining a level 2 qualification in Facilities services.

The apprenticeship is on the Level 2 Level 2 Facilities Service Operative Apprenticeship which takes approximately 12 months to complete and will be supported with on the job and off the job training, supported by a local training provider.

Interviews will be held on Monday 16th August 2021.

Unless otherwise indicated, all interviews are held virtually on Microsoft Teams or by phone where this is not possible. Candidates will be sent a link before interview to download the Teams App

Find out more and apply

For specific information about this job, please contact Jen Richardson, Facilities Delivery Manager Central. Email:

Please download and read the role description and person specification carefully before you apply (see below), as well as our EPIC Values.

You can then make your application online by clicking the apply button at the bottom of this web page. If you are submitting a CV please ensure you read our CV and cover letter criteria carefully to avoid your CV being rejected.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

The council is a Disability Confident Employer which means we are committed to employing people with disabilities and supporting them throughout their employment with us.

EPIC Values

All candidates are assessed against the council’s EPIC Values and EPIC culture. Half the questions during interview will be based around these.

Click here to view our EPIC Values