Apprenticeship Advisor

Job Description

Job Title: Apprenticeship Advisor
Location: United Kingdom - Hybrid
Compensation: £19,178 with £469.00 per month OTE + Benefits
Role Type: Full time / Permanent
Job ID: SF45293

We have a fantastic opportunity for an Apprenticeship Advisor to join our business, based here at Southport, Merseyside. In this role you'll be managing outbound calls, issuing letters and promotional materials, in order to gain interest and attraction from employers through timetabled follow up calls.

This role includes remote working arrangements working from home Monday to Friday - 9am to 5pm with occasional travel to Southport hub as or when required. Therefore, the role would be ideally suited to someone within commutable distance to Southport, Merseyside.

Who we are looking for?

As a work from home Apprenticeship Advisor, we are looking for an individual who is passionate about delivering exceptional customer service whilst meeting agreed targets through gaining interest in Apprenticeship programmes - a key government focus. This role is phone based therefore you'll need to be an excellent communicator. This provides a great opportunity if you are looking to enhance your sales skills further, while at the same time developing a future career with Babcock International.

What will you be doing?
The role involves:
* Working towards daily, weekly and monthly targets, seeking to achieve and exceed individual and team targets to generate interest in Apprenticeship programmes across sites classed as - National Accounts, Account Management or New Business through outbound calls as well as issuing letters and promotional materials to interested employers with timetabled follow up calls
* Ensuring compliance to Contact Centre procedures and processes
* Ensuring excellent customer service provision through quality KPIs
* Having an excellent understanding of the products in order to provide customers with a knowledgeable service.

The experience you'll bring
* Previous experience in a customer focused sales environment, preferably within retail
* Ideally phone-based customer and/or business to business experience
* Sales experience is desirable
* Excellent communication skills
* Proven ability to meet individual sales and quality KPIs
* A positive 'can-do' approach and works well as a team member
* An organised approach to daily activities with ability to be creative in thought processes
* Must hold or have ability to obtain SC security clearance

Should you be successful and invited to interview you will be required to complete a criminal declaration form. Please note this does not disqualify you from the role.

What a role with Babcock offers?

* Generous holiday entitlement
* Bonus OTE scheme
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.

About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.

As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.

Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.

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Application Guidance:
All applications should be made online.

We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.

Please follow the link when you apply to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.

Closing Date: 16th August 2022