About UsAre you looking for a career in retail that truly makes a difference and allows your entrepreneurial spirit to flourish? Would you enjoy the responsibility of recruiting and training a team of passionate volunteers?When it comes to retail, we are leaders in the sector. We have 700 shops across the UK and ongoing expansion plans. We serve 30 million customers each year. Plus, we deliver annual profits of nearly £30 million that fund pioneering research into heart and circulatory diseases. We couldn't do it without our people who run a seamless operation, get a kick out of finding brilliant products, and deliver a first rate customer service.Ultimately everything we do comes back to saving lives so if you want a career with a fast paced retailer that also makes a difference, join the British Heart Foundation as an Assistant Manager today.
About the role
Our Assistant Managers lead by example - making bold decisions and taking action if things are not working. You will work alongside your Store Manager to motivate a team of staff and volunteers, encouraging them to bring new ideas and to build their knowledge of the BHF. You will look after the recruitment, retention and training of volunteers within your store, ensuring that they have an enjoyable and valuable experience with the BHF. You will be responsible for maintaining and utilising existing contacts and online recruitment avenues and developing relationships with external training providers. You will use your creative skills to think of new ways to encourage people to give their time and volunteer with us.Great customer service is essential to maximise income as is the sourcing and merchandising of products.
You'll be an experienced assistant manager, supervisor or team leader who is confident working in a fast paced environment. Motivated by the knowledge your hard work will make a life-saving difference,you'll be proactive, driven and commercially aware. You'll be an excellent team player who enjoys working with a team of diverse and passionate people. In return you'll be rewarded with autonomy in role and a supportive culture that encourages a healthy work life balance with opportunities to progress.
Why join the BHF?
We invest heavily in the development of our Assistant Store Managers because they're the people behind our success in the sector. We value, nurture and reward our talent and are proud to offer a welcoming and supportive working environment. We also offer competitive salaries, 33 days paid holiday including bank holidays and other sector leading benefits.This position is for 35 hours and includes weekends.
Here at the British Heart Foundation we celebrate diversity and make inclusion part of what we do everyday. Diversity and Inclusion forms a main pillar in our People Experience Strategy and we drive our strategy through our diversity and inclusion leaders group Kaleidoscope. Our aim is for all of our colleagues and volunteers to bring their true self to work, so we can beat heartbreak for everyone.