Azure BI Analyst

  • Job Reference: 167102
  • Date Posted: 7 January 2022
  • Employer: Serco Limited
  • Website:
  • Location: West Midlands (B91 3QJ), United Kingdom
  • Salary: £60,000 to £65,000
  • Sector: I.T. & Communications
  • Job Type: Full Time
  • Duration: Permanent

Job Description

Job title: Azure BI Analyst

Base location: Solihull

Salary: Up to £65,000

Must be SC cleared or able to undergo and achieve SC clearance.


As a global company of 50,000 employees, IT is at the heart of many of the vital services that Serco provides including caring for vulnerable people, managing complex public services and heavy rail and hospital operations. Whenever we look to innovate, IT underpins the systems and services that help us to make a difference to thousands of people every day.    

The Management Information and Analytics (MI&A) Standard Service is a new capability in our IT Services function. It provides tools and support to enable the business to produce accurate, current and insightful Management Information supported by analytics services to enable further investigations. These services are fundamental to the day-to-day operation of Serco and are mission critical in understanding and improving the business operations.

As part of the MI&A team, the Azure BI Analyst will be responsible for creating data analytics and reporting solutions to enable effective reporting and insight by business teams. You will engage closely with leads in the business to understand and develop requirements, provide expert knowledge of the data structures and presentation tools in order to deliver value-adding analytical solutions. You will bring innovation and pragmatism to help develop new insights to grow and optimise the business.

In return we can offer a supportive and collaborative environment that respects work/life balance and ultimately contributes to the delivery of vital public services in the UK.


What you'll need to do the role

Firstly, you'll need extensive experience designing and building business intelligence reporting and analytics solutions with demonstrable business value-add. You'll need expert knowledge in Azure tools (Data Factory / Data Bricks / Analysis Services / Machine Learning) as well as experience with other BI visualisation and self-service tools such as Qlik and Tableau (Advantageous). You'll also have the ability to develop tabular models in Analysis Services models to present data in an intuitive way, so Business MI teams can build reports and perform their own analysis. Lastly, delivery experience using advanced analytics, data science and big data technologies to solve real business problems is advantageous. As is experience with wider data management capabilities such as data quality management and master data management.


Why Serco?

Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence the direction of the delivery team's efforts that will help us deliver critical services that make a difference to the public sector.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.

Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.


What we offer

  • Up to £65,000 basic salary
  • Bonus scheme
  • Up to 6% contributory pension scheme
  • An autonomous and supportive culture
  • The chance to make a positive difference to public sector services




By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.