BPO Service Request Administrator

  • Job Reference: 2200028Y
  • Date Posted: 12 May 2022
  • Employer: Fujitsu
  • Website: http://www.fujitsu.com/uk
  • Location: Basingstoke, Hampshire
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Bonus/Benefits: Competitive Salary Plus Bonus
  • Sector: I.T. & Communications
  • Job Type: Full Time

Job Description

Title: BPO Service Reporting Administrator
Location (BSN01 - Basingstoke)

Are you dedicated, reliable and hardworking? Can you multi task and work within a team environment taking on multiple requests and queries? Do you want to shape your world and change the way the world works? Do you want to collaborate and achieve together with committed people to deliver first class business wide operational services that enable our people. This is your world and your opportunity to shape it for the better.

Shape your world

We are looking for a Service Reporting Administrator to join the front door of our Business Operations team. Your role will involve being the face of Business Portfolio Office, underpinning the service reporting strategy, dealing with requirements from our Senior Leaders whilst ensuring that as a team member all reports and presentation packs are delivered in a timely manner. You will attend meetings as directed and ensure outputs such as meeting minutes are produced and distributed as required


Your experience


  • Can follow instructions and supports the rest of the team
  • Can manage changing priorities and workload to achieve deadlines and targets, recognising the importance escalating issues of importance
  • Can communicate effectively with people through a range of different methods (phone, e-mail, skype and face-to-face)
  • Is eager to learn to improve skills, taking the initiative to extend knowledge
  • Conforms to all Fujitsu and local D&NS processes and procedures
  • Good Microsoft Office knowledge and attention to detail



Shape your world and achieve together

We want the best people on our team, so we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. The role may demand some travel and flexibility to meet clients and to drive performance, within a culture of respect for professional and private commitments. We are committed to equality of opportunity for all.

If you want to work alongside people with different ideas, in an inclusive business, that will welcome you and support you, come and co-create the future at Fujitsu.


Fujitsu has been recognized as a Disability Confident Leader by the Department of Work and Pensions. This is in recognition of our commitment to recruiting, retaining and employing people with disabilities. As a Disability Confident Leader, we offer a guaranteed interview to all candidates with disabilities who meet the essential criteria for a role, and are experienced at making reasonable adjustments to the recruitment process. Please let me know if you would like further information.