Business Support Administrator

Job Description

An exciting opportunity has arisen within the Governance, Cabinet and Civic Support Team at Staffordshire County Council.

The services that we support within our team are as follows: Civic Events, Administration of the Lord-Lieutenant & Deputy Lord Lieutenant, Member & Democratic Services, School Admission Appeals and the Access to Information Team.

We offer flexible working arrangements including hybrid working to support a good work life balance and needs of the service however office cover will be required in Staffordshire Place 1 and Unit QB and you will need access to a car for work purposes.  

Main Responsibilities

You will be supporting the Governance, Cabinet and Civic Support Team in delivering high quality Business Support service. Main duties include:

  • Help to process Freedom of Information and Subject Access requests using House-on-the-Hill Software.
  • General administration duties such as: printing, scanning and posting out packs of information.
  • Support the School Admission Appeals team by logging new appeals, printing and posting panel packs and supporting the facilitation of appeals panels.
  • General administration duties to support Civic Events and elected Members of the County Council.
The Ideal Candidate

We are looking for a candidate who:

  • Is motivated.
  • Is organised.
  • Is committed to delivering high quality and excellent customer service.
  • Has some office / administration experience.
  • Looking to develop personally and professionally.

But it's important to note that if you're unsure whether your experience or skills are suitable, please get in touch with the recruiting manager Sophie Wainwright (Senior Business Support Officer) - sophie.wainwright@staffordshire.gov.uk / 01785 278407

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too. 

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance. 

In addition to your salary, as a member of staff, you will have access to  Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.