C&E Operations Manager - Maternity cover

Job Description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

As the Conference & Events manager for Unity Place, your overall purpose is to help bring to life our shared commitment: - Creating exceptional experiences at Unity Place for tenants, stakeholders and the local community.  

This is a high-profile role in a busy department. As Conference & Events Manager, you are responsible for overseeing all aspects of the conference & events operation at Unity Place. Including day to day hospitality and conference bookings, through to high profile fine dining dinners and events. Leading and inspiring the team to deliver exceptional standards. You'll be a meticulous planner, confident and charismatic, with the ability to plan for today as well as the future. As well as this, you'll be awesome at:

  • Building a team and providing effective leadership ensuring targets are met
  • Maintain exceptional levels of guest satisfaction, evaluate feedback and focus on continuous improvement
  • Optimise sales and control costs
  • Planning and logistics, implementing processes and systems to help the department operate efficiently
  • Ensure event bookings are delivered on time every time
  • Building relationships with internal and external bookers
  • Be hands on when needed, particularly for high profile dinners and events

  • A successful record in conference & events, especially the ability to deliver profit, control costs, build customer loyalty and deliver exceptional standards
  • A passion for delivering exceptional standards
  • Strong knowledge of the events, leisure and services sector
  • Exceptional communication skills
  • Exceptional leadership skills and the ability to build a team

Get in touch, we'd love to hear all about you and talk to you about this great role!
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0307/41214001/52662277/SU
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!