Catering Account Coordinator

  • Job Reference: SDX/TP/RF5673/HC
  • Date Posted: 19 February 2021
  • Employer: Sodexo
  • Website: https://www.sodexo.com/
  • Location: Manchester
  • Salary: £24,000
  • Bonus/Benefits: £24000 - £24000
  • Sector: Administration
  • Job Type: Full Time

Job Description

Sodexo have created a unique opportunity for a technically savvy Catering Account Coordinator.  You will be supporting a newly formed Food Services team of 6 at Wythenshawe Hospital.  This role blends hands on reporting, implementing client billing processes and working to deadlines.  If you have a strong attention to detail, enjoy variety and making a difference in a busy environment then this could be the role for you!

What's in it for you?

  • Reporting into a supportive manager that is passionate about development
  • A role you can really make your own
  • Well suited to someone passionate about Excel & reporting
  • Competitive salary - £24,000

     

Job Description

£24,000 per annum + benefits

We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more

Main Responsibilities
  • Ensure menu ordering and requisitions are in line with contractual agreements
  • Support the achievement of all KPI's set out for Patient Dining and Production service
  • Provide and manage an excellent customer-based service to all patients, visitors, staff and end service users.
  • Oversee the menu team members who would collect and report accurate patient orders across a 7-day period.
  • Maintain the appropriate staffing levels as set out by the food service manager, to ensure full-service delivery across all wards/departments daily.
  • Providing excellent attention to detail in relation to all inputting, reporting and analysis always.
  • Provide a range or daily, weekly and monthly reports to enable accurate periodic billing in line with Sodexo and Trust financial reporting timelines.
  • Contribute to discussions with the catering management team with regards to sharing ideas and best practise that will improve site performance and enhanced customer service.
  • Ensure menu ordering and requisitions are in line with contractual agreements
  • Support the achievement of all KPI's set out for Patient Dining and Production service
  • Provide and manage an excellent customer-based service to all patients, visitors, staff and end service users.
  • Oversee the menu team members who would collect and report accurate patient orders across a 7-day period.
  • Maintain the appropriate staffing levels as set out by the food service manager, to ensure full-service delivery across all wards/departments daily.
  • Providing excellent attention to detail in relation to all inputting, reporting and analysis always.
  • Provide a range or daily, weekly and monthly reports to enable accurate periodic billing in line with Sodexo and Trust financial reporting timelines.
  • Contribute to discussions with the catering management team with regards to sharing ideas and best practise that will improve site performance and enhanced customer service.
The Ideal Candidate

What's essential:

  • Customer Service experience
  • Proficient IT user - specifically with MS Excel and Outlook
  • A confident and adept communicator, with the ability to operate effectively at all levels
  • Ability to review, analysis and manipulate data electronically

  Where we can be flexible:

  • Experience of working within a hospital/unionised environment
  • Previous exposure to budgetary management
  • Previous supervisory/management experience
About The Company

In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business.

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity  disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to  support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.