Catering Supervisor

  • Job Reference: compass/TP/330451/65017/BLACK
  • Date Posted: 30 October 2019
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: London
  • Salary: £10.00 Per Hour
  • Bonus/Benefits: £10.00 - £10.00
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

 great opportunity to join our passionate Patient Dining team as a Supervisor on a permanent basis has become available to work within our busy healthcare setting facilitating patients nutrition and hydration needs.

In this position you will need to be available to work 5 days over 7 and be available to work during the breakfast, lunch or supper service.

This role will suit a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

Job Description

Looking for flexible Catering work? The Compass Group are able recruiting for a Supervisor to join our team based at The BMI Blackheath Hospital in London. This role is based on 35 hours per week on a 5 out of 7 day rota including occasional weekends.

Main Responsibilities

Responsible for the patient feeding across the hospital, this role will involve direct supervision of Ward Hosts/Hostess and liaising daily with Patients and Medical staff on ward areas with responsibilities including:

  • To work alongside the Patient catering manager to ensure all team Leaders & Host/ Hostess are completing daily and weekly jobs.
  • Responsible for the front line patient catering team within the hospital.
  • To have a close working relationship with the clinical staff to ensure a quick response to all queries raised.
  • To organize, oversee and develop Team Leaders & Ward Host/Hostess and look for new opportunities to improve the quality and standards of the service and constantly look for new opportunities to improve the service.
  • Carry out return to work interviews for staff that have been absent in line with company policies
  • Hold performance reviews with new starters and existing staff
  • Undertake and record any training that is completed on all staff's individual training cards
  • To satisfy the needs of the patients whilst ensuring the Host/Hostess are achieving the service and product delivery standard.
  • To plan, organize and control the Host/Hostess service operation to ensure that quality, presentation and service are provided to the standards required
  • To review potential cost reductions and service improvements to the standards as required and discuss with the Service Manager.
The Ideal Candidate
  • Good command of the English language with a passion for patient care and be able to liaise closely with ward staff
  • Awareness of food & hygiene standards
  • Must have a 'Can do' attitude
  • Able to work under pressure, individually and as part of a team
  • Ability to work in a fast paced healthcare environment and has a flexible approach to meet the needs of the business
  • Previous experience not essential, however a passion for progression and willingness to learn is a must
  • Be aware that this is a hospital environment and at times you will come in contact with patients that are particularly unwell or showing signs of distress
  • This position is subject to a Disclosure & Baring Service check costs, are met by the employer
  • Strong IT skills is desirable
About The Company

BMI is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.