Catering Team Leader

  • Job Reference: 107841
  • Date Posted: 19 February 2021
  • Employer: Serco Limited
  • Website:
  • Location: London (se28 0fj), United Kingdom
  • Salary: £23,172
  • Sector: Hospitality & Tourism
  • Job Type: Full Time
  • Duration: Undefined

Job Description



Catering Team Leader

HMP Thameside, London

Full-Time/ Permanent

Up to £23,172 per annum + Benefits & London Weighting


Here at Serco we have an exciting opportunity for a Catering Team Leader to join us at HMP Thameside based in London. Your main responsibilities will include assisting the Catering Manager in the delivery of catering services to the establishment as well as train and supervise the Chefs, Bistro Chef and Stores Officer and an offender work party.


You will be offering all of our prisoners the opportunity to have at least 1 hot meal each day, which is appropriate to any health specific diet and religious requirements. All catering staff are responsible for ensuring that all catering resources comply with all relevant public health and food hygiene legislations, perform quality checks on servery's before, during and after mealtimes and ensure the security and food safety of all foodstuffs by overseeing the deliveries to storage and distribution throughout the establishment.



As part of this you'll:

  • Provide catering facilities that supports the delivery of the requirements of Prison Service Order PSI 44-2010 and catering manual.
  • Assist in Prisoner movements and searches to and from the kitchen and wings.
  • Provide meals with a hot or cold drink outside normal mealtimes if the prisoner has missed the meal through no fault of his own.
  • Record and document all relevant paperwork to comply with food hygiene regulations, H.A.C.C.P and Company Policies.
  • Liaise with local and national vendors in the sourcing, procuring and ordering of catering supplies and produce.
  • Carry out and provide Special day and Religious events/menus.



What you'll need to do the role

First and foremost, you'll need to have worked in a similar role for a minimum of 1-2 years (within a custodial setting would be highly desirable but not essential), you need to possess a City & Guilds 706/1 & 706/2 or equivalent, Food Safety Level 2 (minimum), HACCP level 2 would also be advantageous.


The successful applicant will be creative, flexible, assertive, efficient and able to work to tight timescales. We are looking for someone that can communicate at all levels, build strong working relationships and be a successful part of an ever-growing team.


You will also be required to work a shift pattern which includes covering every other weekend.


Why Serco

Meaningful and vital work - You'll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates


A world of opportunity - With six prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression


Great people - You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.


What we offer

  • Flexible and part time working considered
  • 10-day pa CPD
  • Pension - 6%
  • Bike4Work scheme
  • Employee Assistance Programme
  • Chance to contribute to innovation in the public services/prisons sector
  • A company passionate about diversity and inclusion
  • Serco Benefits package




About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).