CCTV Mobile Enforcement Officer

  • Job Reference: 129822
  • Date Posted: 8 June 2021
  • Employer: Serco Limited
  • Website:
  • Location: London (HA9 0FJ), United Kingdom
  • Salary: £24,464.70
  • Sector: Environment & Agriculture
  • Job Type: Full Time
  • Duration: Undefined

Job Description

CCTV Mobile Enforcement Officer - West London Alliance


Location: Brent, HA9 0FJ  

Job type: Permanent, full-time 

Working hours: 42.5 p.w.

Salary: £24,464.70 per annum


Serco's West London Alliance contract provide parking and traffic enforcement across London and work together and form partnerships to develop, drive and deliver improvements for everyone that lives, works, learns, visits and invests in West London.


An exciting opportunity has arisen as we're looking to recruit for CCTV Mobile Enforcement Officers to join our fun and vibrant team on a full-time basis, working 42.5 hours per week on a 5 on, 2 off shifts from Monday-Sunday from earliest start 7am, latest finish 7pm. You will be based in Brent, but will be expected to help out the teams at Ealing and Hounslow when required.


First and foremost, you will be the public face of the west London alliance team in the community, you will be responsible for driving the CCTV vehicles and carrying out the Enforcement of parking, bus lane and moving traffic contraventions within the West London Alliance which is made up of London Boroughs of Brent. You will host video evidence viewings for colleagues and members of the public in practice with the appropriate legislation.


You will be making a big difference to the community and the benefits of your role will improve road safety and reduce accidents around schools, improve journey times for bus users, help bus passengers safely get on or off the bus, as well as a visible car crime deterrent and providing traffic management data.


We offer you the opportunity to go home each day with a sense of community spirit, pride in your work, belonging within a supportive and diverse team and the knowledge that your work is making a difference in helping to promote a safe environment in West London.


About you


As the successful candidate you must be able to evidence proven and demonstrable experience of working within the parking sector, hold a CCTV BTEC Level 2 or equivalent in parking enforcement and a valid full UK driving license is essential due to the mobility of the role, so please make sure these are visible on your CV to be considered for this role.


We are looking to hear from people who are passionate, enthusiastic and are committed to going the extra mile when required. This is an interesting and exciting role as you will be given a lot of autonomy to make your own decisions and try to reduce parking contraventions to a minimum.


Any prospective candidates must be self-starters, able to work flexible hours and are able to maintain confidentiality at all times.


Upon submitting your CV, as long as you meet the above criteria, you will be contacted by your dedicated recruitment contact who will answer any questions you may have about the role before being invited for an interview.


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution




About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).