CDIO C&IT Database Engineer Application Operations

Job Description

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This is an exciting opportunity to join HMRC’s IT function (CDIO) which sets the technology direction for HMRC and delivers the high-level design for all IT solutions across the organisation. CDIO are responsible for building and running HMRC IT services along with providing IT change and operational support.

As part of CDIO, the Customs and International Trade Delivery Groupis responsible for developing, delivering and supporting IT solutions for those business areas which manage HMRC’s Customs, Excise and International Trade activities. The C&IT are responsible for the end to end service management and development of over 100 separate services from the generation of Trade Statistics, to the administration of Customs and Excise duties.

Within C&IT we operate a Guild/Tribe structure to ensure that we provide skilled resources to enable us to meet the needs of our customers in an Agile way helping to drive high levels of collaboration and innovation. Guilds provide a permanent organisation construct that are set up to bring together people who share technical, functional and professional skills. The Guild responsibility will be to define the technical standards and tools that its members will use. It also ensures that members of the Guild continually improve their skills so that technical skills remain current, are aligned to HMRC/CDIO strategy and in-step with IT industry developments.

This is an exciting and challenging role for those looking to deliver technological change against a background of organisational transformation, as well as an opportunity to make a real difference to people’s lives by delivering great digital products.

An engineer - application operations supports, manages and maintains a single application or a suite of applications.

The C&IT database team develops and maintains a large number of databases and supporting code/documentation primarily focused on systems related to Customs and International Trade.

We are looking for candidates with knowledge and experience of database administration, development and support.

The successful candidate will need to demonstrate knowledge and experience in the following key disciplines:

• Database administration
• Database design
• Good understanding of backup and recovery strategies
• Good written and verbal communication skills
• Strong analytical skills

Ideally, the successful candidate will also demonstrate extensive practical experience in the use of some or all of the following:


• Database technologies including Oracle, MySQL, MS SQL, Ingres and IDMSX
• Familiarity with and experience working on Windows, Unix, Linux and VME operating systems
• Some experience of programming in one of the following languages – Unix/Linux shell scripting, SCL, SQL, COBOL


It is expected that the successful applicant, once suitable to do so, may be required to be on call for which there is the appropriate additional remuneration of AAA, on call monies and call outs.

Candidates will either have SC level security clearance or be willing to undertake such.