Change Communications Manager

  • Job Reference: R17538-24
  • Date Posted: 28 March 2024
  • Employer: Royal British Legion
  • Website:
  • Location: SE1 1AA, London, Greater London, England
  • Salary: £42,192 to £45,252
  • Sector: Charity, Marketing, Advertising & PR
  • Job Type: Contract

Job Description

Do you want to become part of an innovative team at the forefront of delivering the transformation agenda for a leading UK Charity?

We're looking for an exceptional internal communications professional to play a critical role in leading the development and delivery of the change communications for RBLs transformation agenda in this newly created Change Communications Manager, 18 month Fixed Term Contract.

Are you ready to join a growing team who are passionate about making a difference to our Armed Forces community? If you thrive on working collaboratively to deliver transformational change, this could be the role for you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Our Transformation Management Office (TMO) is evolving to respond to the ever-changing needs of our beneficiaries. We are bringing together a new team of project and programme management, insight and evaluation, change leadership, and change communication professionals to shape our change agenda and deliver our transformational initiatives.

This role will see you accountable for developing and implementing a plan to support the large transformation agenda underway, working alongside the TMO, Change Leaders, Transformation Cluster Leads, and project and programme teams across the organisation.

Reporting to our Head of Internal Communications and Engagement, key responsibilities will include:

  • Create and deliver impactful communications and engagement plans to fulfil the objectives of the change programmes.
  • Ensure the change communications align with and support our strategic priorities
  • Provide communications expertise and hands-on support to successfully manage and embed change throughout the transformation portfolio working with Cluster Leaders, Executive Board sponsors, and project and programme teams
  • Work collaboratively with Internal Communication & Engagement colleagues to ensure that change communications are fully aligned with the wider internal communications agenda

Your proven track record in designing and implementing change communications strategies and plans for complex, geographically dispersed audiences, coupled with strong networking and influencing skills will be crucial. You'll bring a natural flair for crafting compelling copy, and, with your first-class stakeholder management skills, you'll build relationships, provide expert advice, and work collaboratively to deliver impactful change communications.

Here at RBL we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, with a minimum of two days per week at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Closing date: Monday 15 th April 2024

Interview Date: Wednesday 24 th April - to be held in person at our Head Office in London.

You'll need to allow 90 minutes for the interview that will consist of competency and values-based questions, a presentation, and a written test.

We may close this vacancy early if we believe we have strong applications to be able to successfully fill the roles. Interested candidates are encouraged to apply as soon as possible.