• Job Reference: 131543
  • Date Posted: 9 June 2021
  • Employer: Serco Limited
  • Website:
  • Location: Norfolk (NR11 6SU), United Kingdom
  • Salary: £21,746
  • Sector: Environment & Agriculture
  • Job Type: Full Time
  • Duration: Undefined

Job Description

Chargehand | Environmental Norfolk


Location: Unit 6, Dunkirk Aylsham, NR11 6SU

Job type: Permanent, full-time

Working Hours: 40 per week, Monday to Friday and weekends when required

Salary: £21,746.00 per annum


Serco's Environmental Services provide a complete waste and recycling service on behalf of the residents and community in North Norfolk. With a professional, dedicated and friendly team of Refuse and Recycling staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve. And right now, we have an opportunity for a Chargehand to join our team of essential workers and help us make a positive difference to the environment we all live in.


The main purpose of this role is to act as a working chargehand on the ground, supporting the Supervisors and directly overseeing and organising refuse and cleansing operations


You will Organise staff working rota and arrange holiday and sickness cover, Issue work instructions to operational staff, monitor staff performance, report under performance and non-compliance, Removing fly tips and animal carcasses from the highway, driving LGV's, Required to be on out of hours rota, Complete litter bin round, Complete bagged waste clearance, Occasional Supervisor holiday and sickness cover and any other duties as required.


Furthermore the role will at times involve difficult lifting and a high level of concentration whilst working on busy roads; so you must be willing to work in all different types of weather, be prepared to get your hands dirty and be fine with the physical element of the work.


About you


It is essential that you have an HGV license and you will have good organisational and people management skills and any supervisory / management qualifications or training is desirable.


We are looking to hear from candidates who are self-motivated and have a passion for the this industry, are able to put forward any suggestions and ideas for improvements to the service, able to train unskilled workers in basic equipment and maintenance, to be prepared for training to improve skills levels and further knowledge and to understand and assist with achieving any contractual key performance indicators.


Why Serco


Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives


A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.


Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 


What we offer


  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Interesting, varied and enjoyable work
  • A company that recognises your contribution



About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).