Conference and Events Operations Manager - The Royal Armouries

  • Job Reference: compass/TP/517601/72333
  • Date Posted: 24 August 2020
  • Employer: Compass Group Plc
  • Website:
  • Location: LEEDS
  • Salary: £38,000
  • Bonus/Benefits: Up to £38,000.00
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

This is an exciting opportunity for a Conference & Events Operations Manager to join our team at the Royal Armories.  You will be responsible for the conference & event function. Leading, developing and motivating a high-performing team to deliver exceptional events is the core objective of this role. You will also build client relations, compliance H&S, finance, HR, sales and planning.

You will be supporting the head of sales in developing C&E business development strategy. The C&E Operations Manager will be accountable to in ensuring all aspects of the event is delivered to the specific requirements, acting as the point of contact between the sales and operational teams for all C&E events.

As a hands-on C&E Operations Manager you will ensure all events are delivered in line with time frames and agreed budgets. By working partnership with HR and Training team you ensure all C&E staff have the required skills to deliver outstanding service.  Lead the C&E team and make sure all the team members have clear direction

Building strong relationships and Liaising with the clients to understand event requirements and attend key client meetings making sure all teams are updated on a regular basis.

Design, develop and maintain operational standards to ensure consistency in service standards. Work with client and culinary teams to develop innovative strategies to attract and maintain new and existing clients.

Job Description

Conference and Events Operations Manager - Royal Armouries

  • £38,000 per annum, 40 hours per week
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution

Are you a hands-on C&E Operations Manager? Do you take pride in delivering an exceptional service? Do you enjoy working in a fast-paced environment where no two days are the same?  If this is you, we have the ideal position for you as a C&E Operations Manager working at Royal Armouries - Leeds

As the Royal Armories elected partner for Catering/Retail and Hospitality, we believe a successful career starts with passion, creativity and positivity. As one big family, our people are proud of what we do, we offer career opportunities and the chance to work across many different sectors.

Set in a modern waterfront development, close to Leeds city Centre, Leeds Dock is home to the Royal Armories Museum and Leeds Dock Hall providing an idyllic setting for your next event. On site there is a multi-storey car park for 1650 vehicles and 850 Hotel bedrooms within 5 minutes' walk. With exclusive high street shopping, 4&5 star hotels, Michelin star restaurants and a raft of trendy bars, Leeds is the ideal location with excellent road, rail and air links.


Providing a unique venue environment, so any event can simply excel. The venue has been designed to accommodate a wide range of event formats, with organisers able to use different spaces from an auditorium to exhibition spaces, executive meeting rooms, banquets from 20 to 1500 delegates.  

Who you are:

We are looking to recruit an experienced C & E Operations Manager within the Catering/Retail/Hospitality sectors. You will have extensive experience in delivering a high level of customer service. Have previous experience in running large volume conference and events, budgeting, sales, planning and people management experience. As an effective communicator with the ability to build relationships with ease. As team player you are experienced in recognising and celebrating the contributions and achievements of others.

Who we are:

As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family!

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

At RA Venues, part of Compass Group UK and Ireland, we inspire great experiences at some of the UK's leading cultural and heritage destinations. From cappuccinos at Pennethorne's in Somerset House to feeding hungry herbivores at Bristol Zoo, or sophisticated afternoon teas in Liberty London to alfresco brunches at the River Cottage at Hatfield House, we celebrate great food and legendary dining across our portfolio of clients

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.