Lincolnshire County Council
Lincoln, LN2 1HJ
Full time (37 hours per week)
Fixed term contract - 12 months
Salary from £18,000 per annum, dependent upon experience
Here at Serco we're looking for a Credit Controller to join us at Lincolnshire County Council. Reporting into the Senior Credit Controller, the post holder will complete the Credit Control Service on behalf of Lincolnshire County Council and Serco ensuring the delivery of a quality service to customers and clients.
As the Credit Controller, you will be responsible for processing and dealing with daily reminder notices, running and dispatching of daily invoicing runs and managing and responding to emails, telephone calls and daily incoming post (escalation of complex matters to Senior Credit Controller & Credit Control Manager). The post holder will create subscription invoices and approve credit notes and access debtors to establish their financial circumstances and ability to pay.
Other administrative / customer support duties will include reviewing invoices and reminder letters for quality control and advising on debt recovery process as and when required.
What you'll need to do the role
You will be able to demonstrate previous experience and knowledge of all credit control procedures and experience of working within a financial environment. You will also have extensive IT skills, both PC packages and financial systems.
Meaningful and vital work: Working within a Strategic Partnership at Serco means that you'll play a critical role in ensuring that customers continue to receive the support that they need.
A world of opportunity: It takes a diverse team to support a council and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.
Great people: Councils are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the partnership.
What we offer
- Up to 6% contributory pension scheme.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- The chance to make a positive difference to the wider public.
- Interesting, varied and enjoyable work.
- A company that recognises your contribution.
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
We're a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Serco supports fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).