Credit Controller

Job Description

Job role:

We are looking for an experienced Credit Controller to join our Finance team based at City of Oxford College.

You will be responsible for ensuring any overdue debt is chased on a regular basis, and queries dealt with swiftly. This role will also require allocating payments received, ensuring invoices and credits are checked and raised in a timely manner, processing direct debit collection runs and administering refunds when required. You will be dealing with commercial and student queries which will require you to work, and build relationships, with various members of the activate learning communities. You will be working to improve the debt position and ensure effective collection of amounts due to the organisation, which currently encompasses seven colleges.

You will develop excellent relationships with all internal and external stakeholders and deal with learners tactfully and appropriately, along with liaising with the relevant departments to resolve any outstanding debt related queries.

This role will be mainly focused on student debt chasing, but you will be required to help with commercial debt.

What do you need to be successful in this role?

The successful candidate will have significant experience in a credit control role, with excellent attention to detail. You will have the ability to work with and identify improvements to financial information and administrative systems, as well as analyse, interpret and manage data, without close supervision. You will have excellent IT skills, including strong knowledge of Word and Excel. You will have an ability to work independently and with a positive attitude.

What are the benefits of this role?

There really is no limit in terms of your personal growth, development and career by joining one of the largest Education Providers in the UK. You will have a comprehensive development program as part of induction together with peer to peer learning, a formal development plan and support at every step of the way to set you up for success.

We offer a buddy system, a digital induction module and a close-knit community of experts and leaders across the Group to support the sharing of best practice and encourage individual growth. We have extensive technology in place to develop digital capability and flexible working arrangements will be considered for the right candidate.

What are the benefits of working for Activate Learning Group? 

At Activate Learning we are pioneering education with an unwavering focus on providing talent for business and transforming lives through our award-winning Learning Philosophy. Our student experience is the result of our attention to detail in recruiting, developing and retaining the right staff who match and promote the values and behaviours of our brand.

We reward our employees with generous annual leave entitlements, access to training and development, travel subsidies - bus and train, cycle scheme, onsite parking (first come first served), plenty of public transport options for all sites, discounted membership to the Lifestyle Centre (on some campuses) and Employee Assistance Programme.


Applications are reviewed and shortlisted on a rolling basis and we reserve the right to interview, appoint and close adverts early due to the volume of applications we receive.

We therefore encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application form.


Activate Learning is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK as we do not sponsor work permits and work permits from other organisations are unacceptable as proof of right to work in the UK.

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.

Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.

If an agency submits an unsolicited CV to any partner or employee of our company, you should be aware that they have no authority to enter into an arrangement with you. Should we require recruitment agency involvement, we will contact the agencies on our preferred suppliers list, and we would ask that you respect the relationships we have already built with these suppliers.