Customer Advisor - TradePoint

  • Job Reference: 00459609-1
  • Date Posted: 12 October 2021
  • Employer: B&Q
  • Website:
  • Location: Kidderminster, Worcestershire
  • Salary: On Application
  • Sector: Retail & Consumer Products
  • Job Type: Part Time

Job Description

About the role

Part time - 20 - 25 hours per week


Monday - Sunday, between 5am - 11pm (Need to work weekends)

£9.20 per hour

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Customer Advisor and you'll make sure our trade customers get everything they need for their biggest projects too.

Key responsibilities

The heart of the Tradepoint counter, you'll deal with all kinds of trade customers every day. You'll get to know them and their business - giving them the right materials and tools to get their jobs done, and spotting opportunities to offer them even more. As your knowledge about our full product range grows, you'll be able to provide useful advice too. And you'll take every opportunity to team up with other departments across the wider store.

Required skills & experience

A great communicator and team worker, with the ability to get on with all kinds of colleagues and customers, you'll feel right at home with us. You know how to build relationships with customers, and you've got an eye for a new business opportunity. You'll be happy to expand your skills by using new technology and learning new ways of working. You're happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!

As part of a great team, you'll be supported to grow and encouraged to explore new career directions within the business and the wider group. And, because you'll be inspiring great things for our customers and the whole business, you'll do work worth caring about.