Customer Service Assistant - Coleshill

  • Job Reference: compass/TP/52406694/EP
  • Date Posted: 10 September 2021
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: Bimringham
  • Salary: £21,924 Per Hour
  • Bonus/Benefits: Up to £21,924 per annum
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

Customer Service Assistant

As one of our Customer Service Assistants, you'll be the face of our business, delivering a consistently great experience to our customers in our HQ site in Coleshill. 

You'll be working in a team full of fantastic people as a Customer Service Assistant. After all, who doesn't dream about coming into work, doing what they love and spending time with friends?

  • Food production
  • Front of house services
  • General support with the running of a contract or unit in line with contractual requirements.
What we'll give:

Customer Service Assistant

  • Up to £21,924 per annum depending on experience
  • Based in B46, Birmingham
  • Monday - Friday role (May require support outside of these days as the site is 24/7)
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
More about the role:
  • To be polite, professional and friendly at all times with customers, clients and colleagues
  • To ensure the highest level of customer care is adhered to at all times
  • To be comfortable with stock take and re-stocking. 
  • To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
  • To maximise all sales opportunities through selling techniques
  • To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
Who you are:

The ideal candidate will be passionate about providing excellent customer service, a strong personality, with the ability to easily converse with our customers and important clients on site.
We are looking for someone who is happy to work as part of a team- but also can work on their own initiative and be comfortable with lone working. 

Who we are:

As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family!

ESS Support Services Worldwide, part of Compass Group UK and Ireland,  is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.