Data Analyst

Job Description

About the job


At HM Revenue & Customs (HMRC), we make sure money is available to fund the UK’s vital public services and assist people with targeted financial support.

We have vacancies within our Risk & Intelligence Service (RIS) team.

Job description

This role sits within Corporates, Illuminate and DoDG team, in RIS PCD; specifically based on the Digitisation of Data Gathering (DoDG) team.

DoDG is the most sophisticated/involved robotic solution in HMRC. It automates the manual task of data gathering from up to 14 different head of duty or systems, then generates a completed package ready for colleagues to risk assess.

The use of DoDG is rapidly growing across HMRC and this is an opportunity to work in an exciting, fast-paced role, including engaging directly with various system owners on a regular basis to ensure system changes are fully considered.

We are looking for applicants who can analyse data and who take an innovative approach in solving problems, whilst still keeping sight of the bigger picture.

You will be a proactive, decisive person who can build relationships and deliver at pace.

Main duties include:

  • Analysing business data to inform next steps and identify creative solutions
  • Identify, manage and proactively engage with a variety of business partners.
  • Project controls - Prepare and design supporting Project infrastructure to guarantee delivery and within budget (if applicable)
  • Provide assurance to business leads that activities are on track
  • Champion use of robotics/automation across RIS, CCG and wider HMRC
  • Deliver presentations
  • Raise issues to the Project manager or Business owner.
  • There may, in the future, be potential management duties


Person Specification

Essential Criteria

Be comfortable learning to use new tools and large data sets including taxpayer, government, public and commercially available data.

And proven ability to:

  • Use software to manipulate and analyse data. For example, using Excel or other software to merge, analyse and consolidate data using pivot tables, functions and charts.
  • Use data analysis effectively to inform decision-making or achieve a business outcome.
  • Effectively communicate using verbal, written and presentation skills to technical and non-technical audiences.
  • Work with challenging, non-analytical partners to determine the overall scope and requirements of analytical work.
  • Handle conflicting demands and priorities and deliver to tight deadlines


All candidates, including existing Civil Servants, must have at least one of the following:

A first or second-class honours degree (2:2 minimum) or equivalent which includes one of the following areas; Statistics, Mathematics, Economics, Business Studies, Computer Science or similar.


Relevant previous experience of using software to interrogate data and in delivering analytical projects. Candidates will demonstrate their knowledge and experience of using software to interrogate data and in delivering analytical projects across their CV/statement of suitability and at their Behaviour Interview how they meet this criteria.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Delivering at Pace
  • Leadership


  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension
  • 22 days annual leave in your first year, rising to 25 days in year two and 30 days after 10 years with us.

On top of bank holiday leave, you'll also enjoy an extra day off to mark the Queen's birthday.

  • You'll benefit from generous paid maternity and adoption leave and join a competitive pension scheme as soon as you start the job.