Deputy Hospitality Manager

Job Description

Deputy Hospitality Manager- RAF Wyton
  • £27355 per annum
  • 37.5 per week
  • Variable shift pattern throughout the week
We're currently recruiting a dedicated Deputy Hospitality Manager to help ensure the smooth running of the operations in Defence on a full time basis, contracted to 37.5 hours per week.Our ideal Deputy Mess Manager will:
  •         Proven experience in managing successful teams in a similar environment
  •         NVQ Level 1 & 2 or City & Guilds 706/1 and 2
  •         Basic Food Hygiene certificate
  •         Experience of leading and managing a small to medium team of people
  •         Minimum 2 years catering experience
  •         Excellent financial acumen     
  •         I.T literate
  •        Proven experience in mess accounting/billing procedures
As a Deputy Hospitality Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.our key responsibilities will include:
  • Your key responsibilities will include:
    • Manage, monitor and update all appropriate food safety and health and safety paperwork to the required standards imposed
    • Ensure that all appropriate HSE Information, instruction, training and supervision is provided to all employees within your control to enable them to carry out their work safely and effectively
    • Ensure all HSE incidents/ near misses are reported  and investigated within the set timeframe in line with company policy and procedures
    • Lead and manage the delivery of all company profit protection procedures within the mess and share best practice with other colleagues
    • Manage and drive the completion of all compulsory online training with all team members
    • Ensure that uniform standards are adhered to at all times and that all team members are dressed appropriately
    • Provide accurate costings for all functional activity to the client in a timely manner
    • Plan, organise and deliver all service requirements to the specification of the client whilst maintaining contractual guidelines
    • Ensure that all relevant paperwork is obtained and completed as laid down by the contractual/business guidelines
    • Ensure that facility is clean, free from dust/debris and presentable at all times in all areas
    • Produce a monthly/4 weekly roster whilst adhering to the labour budget assigned
    • Ensure accurate  mess billing/invoicing is provided to the client within the bounds of the contractual expectations
    • Justify all overtime in advance using correct format and supply to the General Manager for approval
    • Verify and sign off weekly timesheets ensuring that all attendance and absences are entered correctly onto the in house reporting system (Nexus)
    • Ensure that client invoicing is processed within the correct trading period for all services/functions/events
    • Control all stock levels within the mess, ensuring accurate weekly checks are processed through Nexus
    • Manage all labour costs effectively and within the designated budget
    • Organise, manage and conduct functions as and when required to do so, in both messes
    • Maintain a record of all breakages and repairs required
    • Ensure production of all accurate mess bills within the set timeframe, and manage all debtors in line with mess protocols
    • Complete the weekly finance paperwork and enter onto Nexus accurately, forecast events, costings and supply to the General Manager at the beginning of each Thursday
    • Your duties will at times require you to work in areas other than your normal place of employment, as directed by the Wardroom Mess Manager, to ensure multi cross-over of staff.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • To help with the cost of living crisis, Compass will be providing a free meal or equivalent Subsidy while working
  • Free meals
  • Onsite free car parking
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes


Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.Job Reference: com/0506/95267001/52656308/WJCompass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!