Digital UX and UI Product Designer

  • Job Reference: R-00116283
  • Date Posted: 22 February 2021
  • Employer: RBS
  • Website: http://www.jobs.rbs.com
  • Location: Bristol
  • Salary: On Application
  • Sector: Media and Internet
  • Job Type: Full Time

Job Description

Join us as a Digital UX and UI Product Designer

  • We’re looking for someone to lead the definition of new and innovative digital solutions to help the bank achieve its ambitions
  • You’ll be identifying ground breaking digital experiences to really engage our customers
  • This is an opportunity to lead a team of subject matter experts in all digital customer experiences

What you'll do

In this high-profile role, you’ll be shaping the future of our bank, by identifying new and innovative digital experiences and solving pain points at key moments across the user journey. We’ll look to you to act as the digital representative on change programmes, helping to deliver and manage projects through all stages in the cycle including design, build and test.

You’ll be accountable for making sure all deliverables are customer focused, meet the commercial goals of the business and are aligned to our digital strategy.

Your responsibilities will also include:

  • Leveraging a deep understanding of UX techniques and user-centred design to deliver the best customer experiences
  • Working closely with the relevant functions, ensuring requirements are adhered to and end results meet expectations
  • Collaborating with other channels and owners of detailed processes in other programmes to promote a productive relationship
  • Delivering new customer journeys that drive measurable benefits, working through the full project lifecycle through to go live

The skills you'll need

We’re looking for a digitally and innovative thinker, who has a deep understanding of best practice in UX and user-centred design. You’ll already have a history of working with Agile, lean or iterative processes coupled with demonstrable commercial acumen. We’d also like to see previous management experience and a working knowledge of banking products and services. We'll only consider candidates with an attached portfolio and with the minimum experience.

You’ll also be expected to have:

  • A strong product design process, from discovery through to design and delivery
  • A portfolio of product design work evidencing end to end design, UX/UI through to delivery
  • Strong experience with strong skills across iOS, Android and web platforms
  • The ability to think strategically and articulate design decisions into customer focused solutions
  • A strong practical UI design focus and in depth knowledge of design system architecture
  • A good UX design focus and understanding of human centred design