Discharge to Care Facilitator

  • Job Reference: 58831 SSLE
  • Date Posted: 15 September 2020
  • Employer: Norfolk County Council
  • Website: https://www.norfolk.gov.uk/
  • Location: Norwich, Norfolk
  • Salary: £24,982 to £27,041
  • Sector: Healthcare & Medical
  • Job Type: Full Time
  • Duration: 12 months

Job Description

Fixed term contract for 12 months/secondment opportunity available.


This is an exciting opportunity to join an established and successful team of Trusted Assessors as we continue to embed The Discharge to Assess Model.  An approach that seeks to embed our vision to support people to be independent, resilient and well, with a ‘Home First’ approach.


Based within the acute hospital, this role works closely with patients, families and providers along with Health and Social Care colleagues to streamline the Discharge to Assess processes and to reduce delayed transfers of care.


As a Discharge to Care Facilitator, you will play a key role within the Discharge to Assess Model. You will build mutually beneficial and trusting professional relationships between hospital discharge teams and homecare, nursing and residential care providers to ensure support is in place to facilitate timely and safe discharges.


You will be completing Assessments on the acute hospital wards, working alongside the existing Trusted Assessors, forging good working relationships and networks both within the acute setting and in the wider community.  Due to the current COVID-19 pandemic and visiting restrictions in care homes, these discussions will be completed over the phone.


We’re looking for people who are motivated, innovative and solution-focused with a confidence and focus to really connect services and the people within. You’ll work closely with care home managers and care providers as well as discharge teams, taking a person-centred approach from hospital through to community settings.


You’ll have experience of working in either a provider, hospital or a care home environment and will have been involved in the discharge process.


This really is an exciting opportunity to be part of a model of care that will build strong links across Health and Social Care and make a real difference to hospital discharge and patient experience.

We’re committed to continuous professional development and offer benefits such as childcare vouchers and Norfolk Rewards – a scheme offering discounts on everyday purchases.


For informal enquiries please contact Team Manager Kerry Morton 01603 287803 or Practice Consultant Faye Lie-Critchley on 01603 638012.


Sound like something you would like to be involved in?


You will be required to work across 7 days.


A car is essential for this role, as you will need to be flexible with work base.


All our office-based roles are currently working from home as part of our Smarter Working plans and to support the health and safety of all our colleagues. We anticipate that working remotely will be a key feature of this role and when offices re-open your office base will be Norfolk and Norwich University Hospital.  Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.