Domestic Assistant

  • Job Reference: 165345
  • Date Posted: 23 November 2021
  • Employer: Serco Limited
  • Website:
  • Location: Norfolk (NR4 7UY), United Kingdom
  • Salary: £9.48 to £11.00 Per Hour
  • Sector: Healthcare & Medical
  • Job Type: Full Time
  • Duration: Permanent

Job Description

Domestic Assistant

Norfolk & Norwich University Hospital, NR4 7UY


Hourly salary £9.48 per hour, with enhancements for night shifts (from 8.00pm)

Various shift patterns available:

  • Monday to Friday, 7.00 - 14.30 (35 hours per week)
  • Monday to Friday, 14.00 - 22.00 (37.5 per week)
  • Monday to Friday, 16.30 - 23.00 (30 hours per week)


As the domestic assistant, you will be responsible for keeping the hospital clean and safe from infection control. This is a fundamental role within the hospital, and domestic assistants will be expected to clean departments and wards to hygiene standard, including cleaning floors, work surfaces, furnishings and related equipment manually and by use of machines. The post holder will also empty, dispose and replace clinical and domestic waste areas.

About you

We are looking for enthusiastic candidates who are passionate about patient care and working within a healthcare environment. Not only will you be making sure the hospital is clean, you will be interacting with patients on a daily basis, so good communication is also important!


Why Serco?

Meaningful and vital work: Working within soft services at Serco means that you'll play a critical role in ensuring that patients continue to receive the care they need 24/7.


A world of opportunity: It takes a diverse team to support a hospital and we're big on internal progression. So, whether you specialise your skills, progress into team management or move into operations, you'll find all the opportunity you need to evolve your career.


Great people: Hospitals are busy places and you will find yourself interacting with staff, patients, visitors and of course your supportive team. You will be a significant part of the hospital.


What we offer

  • Up to 6% contributory pension scheme.
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • The chance to make a positive difference to the wider public.
  • Interesting, varied and enjoyable work.
  • A company that recognises your contribution.



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident level 3 employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 


At Serco we support fair access to employment for those with unspent criminal convictions through the Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.