Duty Officer

  • Job Reference: 158065
  • Date Posted: 12 January 2022
  • Employer: Serco Limited
  • Website: https://www.serco.com/careers
  • Location: Shropshire (TF9 1JT), United Kingdom
  • Salary: £10,765 to £13,351
  • Sector: Leisure
  • Job Type: Contract
  • Duration: Not specified

Job Description

Job title: Duty Officer

Location: Market Drayton Swimming and fitness centre, Shropshire, TF9 1JT

Job type: 12 months fixed term

Working Hours: 30 per week, rota hours between 6am to 10.30pm Mon to Fri and every other weekend 7.30am to 5.30pm

Salary: £10,765 to £13,351 per annum



Here at Shropshire Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Duty Officer to join our centre.


As the Duty Officer, the purpose of your role is to manage the facility on a day to day basis ensuring all activities are delivered to a high standard with safety as the priority. The role will involve a high level of customer interaction as well as the deployment and supervision of the operational team.


In addition, the role will involve taking control and responding in the event of any emergency.


About you


The successful candidate will be a passionate and enthusiastic individual who like the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required and are confident using a computer. You will be outgoing, friendly and not shy from speaking with members of the public, have bags of motivation, be a self-starter and will be willing to go the extra mile for customers and fellow colleagues when required.


As you will at times be doing Lifeguarding duties, having an NPLQ qualification is essential for this position and having a Pool Plant certificate would also be desirable as would having previous experience in a similar role.


If you feel you meet the above criteria as Duty Officer, please apply today.


Why Serco
Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives.
A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment. 
What we offer
    Up to 6% contributory pension scheme
    Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
    Interesting, varied and enjoyable work
    A company that recognises your contribution




Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.


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