Early Help Family Support Worker

Job Description

About Us

At West Sussex County Council, we are ambitious for our children and our workforce and are committed to improving our services for children and families in West Sussex. You will join us at a key time in our improvement journey, while we focus on delivering flawless family support and driving forward our 'Children First' improvement plan.

We don't underestimate the work that still needs to be done and the challenge ahead. We need family focussed professionals who want to make a direct impact and who really want to be part of the positive change that is happening. Be part of an ambitious improvement plan and make a significant difference to children and families in West Sussex. There has never been a more rewarding time to join.

The Early Help Service is an integral part of the Children, Young People and Learning Directorate. We work with children, families, and young people to help ensure that every child is supported to achieve his or her potential. Working collaboratively with social care so that all children and families are accessing the right help and protection from the most appropriate part of children's services.

Early help ensures that children and families receive accessible and co-ordinated support when they need it. This support ranges across a continuum from universal preventative approaches through to more targeted help where families are experiencing more complex or multiple difficulties. At every level support is designed to address and reduce the problems or challenges and prevent them getting worse.

For more information, please visit our dedicated website.

About The Job

Salary: £23,080- £25,481
Working Pattern: Full-time (37 hours per week) (part time working arrangements would be considered)
Contract Length: Permanent
Location: Chichester
Interview Date: 16 & 17 March 2021 (Microsoft Teams)

Here at West Sussex County Council, what we do changes lives.

You will be a team player with a passion for engaging with families, providing appropriate interventions and services for children/young people and their families to prevent accommodation into care and to assist the rehabilitation of children/young people back into their family home.

You will need to manage a caseload under regular supervision, assess needs, risks and options, considering legal and other requirements.

You will need to work effectively in partnership with other staff, schools and voluntary agencies.

Being both adaptable and flexible you will enjoy the challenge this role will give you to meet service needs where you will be able to work well in changing situations and embrace new ways of working positively and effectively.

Experience and Skills

Key Skills:

  1. Works effectively with families in crisis, managing own and others anxieties and working within the boundaries of the role.
  2. Manage casework effectively with children/young people and their families, establishing needs, setting objectives and reviewing progress.
  3. Engage and work creatively in partnership with children/young people and their families, in order to effect positive and lasting change.
  4. Work in an empowering way with families, focusing on their collective strengths and resources; e.g. using a Solution focused approach.
  5. Reflect on own practice and to learn from experience. To take responsibility for own performance and to be proactive in relation to own work and professional development.
  6. Analyse and interpret complex information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.

Qualifications and/or experience:

  • NVQ level 3 Health and Social Care or equivalent qualification, demonstrating that level of ability in working with children/young people and families or relevant experience. Relevant organisational knowledge of systems, procedures and policies associated with operating a client focused service.
  • Significant experience of working with children/young people and their families in a crisis situation and using a range of direct work interventions.
  • Experience of working in a multi-agency context, demonstrating an awareness of differing roles and responsibilities and effective methods of collaboration.
  • Knowledge of child and adolescent development and age appropriate behaviour relevant to the Early Help service.
  • Understanding of current childcare legislation and policy.
  • Knowledge of Safeguarding policies and procedures.
  • Valid and full driving licence.

Rewards and Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a competitive salary you will have access to 23 days annual leave + bank holidays, flexible working and a generous pension scheme.

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.