Engagement and Communications Officer- Public Transport

  • Job Reference: PLC 23079
  • Date Posted: 15 November 2024
  • Employer: Lincolnshire County Council
  • Website: https://www.lincolnshire.gov.uk/
  • Location: Lincoln, Lincolnshire
  • Remote Working: Some remote working possible
  • Salary: £29,093 to £31,586
  • Sector: Administration, Transport & Logistics
  • Job Type: Full Time, Contract, Hybrid
  • Duration: Maternity cover

Job Description

LCC are looking for a dynamic Engagement and Communications Officer (Known internally as Sector Development and Promotion Officer) to join our Transport team on a fixed term basis to cover the current team member's maternity leave of 12 months.  This is an exciting opportunity to contribute to and develop the marketing strategy of the LCC Transport Services Group.

Please note that, for internal purposes, this opportunity can be considered as a Secondment. Applicants are advised to inform their line manager of their intention to apply.

About the role

As the Engagement and Communications Officer, you'll be working closely with the Senior Sector Development & Promotion Officer to drive brand awareness, customer engagement, and business growth. You will support various marketing initiatives, contributing to the overall success of LCC passenger transport campaigns.

A typical week involves assisting with marketing campaign execution, project management, content creation for social media and print, research for new projects, and liaising with departments and external partners to ensure cohesive marketing efforts. You'll also manage website updates, analyse campaign performance, and support event planning, some of which you will be able to see come to fruition by attending.

About you

You are an organised and creative professional, skilled at managing conflicting priorities with a solution-oriented approach. Your ability to remain responsive and adaptable enables you to excel in a fast-paced environment, always ready to innovate and think creatively to drive effective outcomes. 

You will bring excellent written and verbal communication skills, with strong attention to detail, accuracy, and editorial expertise. With a creative mindset and solid project management skills you will be confident in managing multiple projects effectively. Self-motivated and collaborative in your approach you will be welcomed to share your thoughts and ideas contributing to the continued improvement and success of the service. 

Proficiency in Microsoft Office suite to include, Teams, and social media is essential, as is an understanding of the broader context of the Council’s strategic decisions and their wider impact. If you can bring knowledge and experience of Canva, Photoshop and WordPress even better!

If you’re passionate about marketing and eager to grow your expertise—particularly with digital marketing tools and platforms—we encourage you to apply. Your commitment to continuous improvement will make you a valuable addition to our team.

A flexible approach is required by the team as occasional evenings or weekends for events is required.  Training will be provided to support development in necessary areas.  You'll also need a valid UK driving license and access to a vehicle as you will need to be mobile across the county. 

About the team

You’ll be joining an award-winning team of friendly, supportive, and experienced officers committed to delivering excellent service. In September 2024, the team was honoured with the Visual Impact Award and the Creative Excellence Award by Bus Users UK. Bringing extensive knowledge and a collaborative spirit to each project, this team works closely under the guidance of the Network Design Manager, ensuring you’ll be well-supported in an environment that values teamwork, growth, and innovation.

About Our Offer

Along with a competitive salary we are offering:

  • A Contributory pension
  • Comprehensive benefits package including excellent discount schemes and cycle to work
  • Flexible working policies
  • Career progression opportunities
  • A generous annual leave entitlement plus the option to buy more

Further details can be found here: Rewards and benefits – Lincolnshire County Council

If this sounds like the role for you, then please read through the full Job Description, before clicking apply!  If you would like to know more about Lincolnshire County Council and our current vacancies then click on over to  www.lincolnshire.gov.uk

Applications will close on 02/12/24 and interviews will take place on or around 13/12/24.

For a confidential and informal discussion about the role please contact:

Emma Beaumont via email emma.beaumont@lincolnshire.gov.uk

Best of luck with your application

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.  Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

 

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.