Enterprise Solutions Wifi Product Manager

  • Job Reference: 00004759-1
  • Date Posted: 16 January 2020
  • Employer: Telefónica S.A.
  • Website: https://www.o2.co.uk
  • Location: Slough, Buckinghamshire
  • Salary: On Application
  • Sector: I.T. & Communications

Job Description

Here at O2, we're about technology that creates new and exciting experiences. It's why there are over 25 million people who choose to live life on O2.

Being part of Telefonica, one of the world's most innovative digital companies, we're able to open up all sorts of possibilities - not just for customers, but for the people who work for us, too.

Great benefits. Generous rewards. High-quality training. Ongoing career development. Flexible working. These are just some of the reasons we attract great talent.

Our inclusive approach to recruitment helps us be a true reflection of our customers and their communities. That's why everybody's welcome at O2 - it's time to get everyone in the room.

About the Team

The team is responsible for managing a portfolio of propositions, products and services that support the current O2 Business Sales strategy and 3-year plan ambition, specifically measured by customer growth, revenue, margin and customer satisfaction across the O2 Business directorate. There are clear financial performance objectives to meet, closely aligned to the business sales targets, within each category.

About the Role

Develop new propositions by identifying potential products; evaluating and defining Non-portfolio requests; conducting market research; generating product requirements; determining specifications (Product Requirements for new and updated products plus support tools like CPQ); pricing (including creating tools to be used by Sales); marketing strategies, creating documentation, e.g. Product Handbook, Battlecards etc.) and structured plans for product release. Maintain portfolio of existing products; lifecycle management aligned to maturity assessment within the Product Development Framework.

Key Responsibilities

Determine Enterprise customer needs and desires by specifying the research needed to obtain market information. Assess market competition by comparing the company's product to competitors' products. Recommend future product lines that underpin future revenue and margin growth within the category.

Determine best fit suppliers and product offering by understanding the customer needs and aligning them with suppliers and product offerings. Undertake RFIs and RFPs to evaluate and make business recommendations both at a commercial and technical levels

Commercial ownership including developing business case for launch and ongoing upgrades, and in-life profitability and support future strategy and revenue/profit growth plans. Assess market pricing to ensure competitive positioning and understand and challenge/change cost base to drive profitability.

Define, build and launch product by understanding and defining the customer experience, the high-level commercial and technical requirements and by working with teams and all areas of the business to successfully build, launch and maintain in life product(s) assigned. Create the sales toolkit and work with the business to create the Marketing and Product collateral and train the business (proposition, technical and process) to successfully deliver the revenue targets.

Lifecycle management of existing products and services to ensure the Product Maturity evolves with the changes in the industry, vendor roadmap and O2 business. Provide product consultancy and expertise to sell, deliver and manage customer's in-life. Conduct regular vendor against in-life updates and product roadmap. Continuously review of product against plan and ensuring product delivers against business case and deliver continuous product improvement to ensure product evolves to meet market and customer demands.

Key Skills and Experience

Extensive experience (at least 5yrs) within the ICT or Business Telco industry with track record in delivering connectivity and ICT products and propositions to Enterprise and mid-market customers.

Structured approach with the ability to adopt and follow Product Development methodologies and to forecast and manage budgets.

Commercial acumen to manage the products they're responsible for to ensure we remain profitable and relevant in the industry.

Background in IP, WAN and Broadband networking, LAN product sets and WiFi deployment models (Enterprise, Public and Stadium deployment).

Experience of leveraging partners to provide agility and flexibility to strengthen our portfolio.

Grade: PCGU

Role Closing Date: 08/10/2019

We're looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.

We also believe a great work-life balance is important, so we're open to considering part-time and flexible approaches to working. Like to know more, feel free to raise it.

If you have any questions around the role then please email ResourceTUK@o2.com who will be happy to help.