ER Case Advisor

Job Description

Job title: ER Case Advisor

Location: Scotstoun, Glasgow or Barrow-in-Furness: There will be a requirement to travel to other locations to support case meetings and case load across the UK businesses as required. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.

Salary: Circa £39,200 Depending on skills and experience

What you'll be doing:

  • This is a specialist role providing advice, guidance and support to Line Managers and other stakeholders engaged in managing a wide range of ER case work across the UK case management operating model
  • Establish effective working relationships to ensure that relevant stakeholders are engaged and informed at the appropriate stages in each case, working in partnership with members of the UK Case Coaching Team and other stakeholders to deliver timely, accurate and effective case work
  • Provide balanced advice that is legally compliant & in line with company policy to managers, and employees in order to manage risk
  • Build and maintain effective relationships and will work collaboratively with stakeholders both within and outside of the Case Coaching Team in line with Case Coaching initiatives
  • Promote a positive ER culture within the business, meeting business requirements through managing and prioritising a high volume case load
  • Provide support & contribute to changes and developments in technology solutions, policy & process to ensure the continuous improvement of the efficiency of the service
  • Work with key stakeholder groups to continuously improve line leader capability by challenging, influencing and supporting managers in a way that increases their knowledge, understanding and ability to manage ER cases effectively

Your skills and experiences:

  • HR background, and experience of ER and deep working knowledge of Case management policies and processes is essential
  • Experience of building and maintaining effective working relationships with stakeholders such as the Trade Unions and Employee Representative Groups
  • Experience in managing complex ER cases and risk mitigation, supporting a values led culture, showing competency in interpreting Case Management data to draw out actionable insights that create value for the HR Teams and Businesses


You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive.

The Employee Relations team:

The ER Case Advisor vacancy sits within the Head Office Employee Relations business, part of Group HR. This is a fantastic opportunity reporting into the Case Manager, providing the business with coaching, advice and support to a variety of stake holders across a wide range of ER matters. The vacancy will provide excellent career progression and the opportunity to build on your knowledge within the BAE Systems organisation.

Why BAE Systems?

This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.

We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation.

Closing Date: 17th April 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.