Facilities Manager - Gloucester

  • Job Reference: compass/TP/517601/82536/SN
  • Date Posted: 28 May 2021
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: Gloucester
  • Salary: £24,993.40
  • Bonus/Benefits: Up to £24,993.36
  • Sector: Government & Defence
  • Job Type: Full Time

Job Description

To enhance the customer experience and reputation of ESS by effective management of the FM team in accordance with the client service level agreement and company standards & procedures. This will include the management of the ESS FM team, all third-party subcontractors and any supply chain partners that are used to support the contractual output.

Job Description
  • £25k per annum depending on experience
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
More about the role:
  • To promote a safety culture that operates in accordance with company and client Health & Safety procedures at all times
  • To ensure the delivery and quality of the FM operation is in accordance with the client service level agreement and company procedures
  • To ensure the Compass policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way service procedures
  • To ensure the FM team are engaged and managed effectively to achieve their performance targets and the ESS Way Management promises are delivered
  • To ensure the right number of people are trained to the right skill level to deliver the required FM services
  • To manage the labour, equipment & resources budget for the contract in line with company targets
  • To manage the team in line with company procedures including conducting return to work interviews and disciplinary investigations as appropriate
  • To complete rotas, timesheets, wages & other paperwork as required ensuring that cleaning schedules are in line with the requirements of the operation
  • To manage any third-party suppliers or contractors to ensure they meet or exceed the agreed service level agreements e.g. waste, laundry, tailoring, pest control
  • Take overall responsibility for the FM service delivery on all the sites that are assigned to your area of responsibility. This may include multiple large units, remote satellite sites and minor units  
  • To ensure the FM operation continually improves in all areas of the operation - Quality, Cost, Delivery & Safety
  • To liaise with the client as appropriate seeking opportunities to improve the FM service delivery and enhance the reputation of ESS 
  • To work flexibly and attend off site meetings and training courses as required
  • To comply with any reasonable requests made by your line manager
  • To role model the ESS Way behaviours at all times to colleagues, customers & clients
Who you are:
  • Knowledge of Health & Safety legislation including COSHH
  • Good numerical and written skills
  • Able to speak & understand English
  • Ability to communicate effectively at all levels
  • Excellent people management skills
  • A minimum of 12 months experience managing a cleaning operation in a commercial environment
  • IT literate
  • Able to work flexibly in line with business requirements including attending off site meetings
  • Educated to a minimum of NVQ level 3 or equivalent
  • Full UK manual driving licence


Who we are:

As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family!

ESS Support Services Worldwide, part of Compass Group UK and Ireland,  is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.