General Manager - Johan Cruijff ArenA

Job Description

General Manager - Johan Cruijff ArenA
#For this role, it is important that you have a good command of the Dutch language.
  • Up to £80,000 per annum 
  • Relocation package available
  • 5 out of 7 days per week 
  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
  • Aviva Digicare - Free annual healthcare check 
  • Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts - up to 55% off cinema tickets
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%) 
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
  • Meals on duty
  • Vodaphone discounts
  • Pension scheme and Life Assurance
  • Employee Assistance Programme
  • 23 days + BH's and an additional day off for your birthday
  • 2 days additional leave, following return from Maternity leave during the first year back
  • Competitive and supportive family benefits
  • Day off for baby's 1st birthday
  • Holiday purchase scheme
  • On-going training & development and career pathways
  • Professional subscriptions paid
  • Financial wellbeing programme and preferred rates on salary finance products
The role:
Are you an ambitious and results-oriented General Manager with a proven track record in the world of retail catering at sports and events venues? Do you have a deep-rooted passion for delivering exceptional guest experiences and leading diverse teams? Then we offer you a challenging opportunity to showcase your leadership and expertise as General Manager at the Johan Cruijff ArenA.The Johan Cruijff ArenA is home to Ajax Amsterdam, the Dutch National Team, and spectacular concerts and events. JCA aims to be the best in fan experience, mobility, safety, sustainability, facility management, and digitalization. We believe that innovation makes the difference. Our ambition is to be a future-proof and innovative stadium, both now and in the future.As General Manager, you are responsible for leading the daily operation of the entire public catering at the Johan Cruijff ArenA and achieving clear, measurable results. You work closely with the client, all stakeholders, and teams to develop and implement innovative solutions. You are financially responsible for the P&L, guide innovation projects, and provide perfect product quality and service standards, while also fostering a culture of hospitality and working towards optimal cost management.
Tasks and responsibilities:
  • Optimizing sales, profitability, and guest service in the retail catering activities of the Johan Cruijff ArenA.
  • Leading the daily operation and ensuring that everything and everyone is ready for unforgettable match days and concerts.
  • Achieving clear, measurable results in close collaboration with the client and key stakeholders.
  • Financial accountability for the P&L, budget management, and financial reporting. This includes maintaining constant control and insight into all operational and personnel costs.
  • Guiding innovation projects and creating commercial understanding throughout the team.
  • Effectively organizing the logistics processes in the stadium.
  • Encouraging an optimal culture of hospitality and being responsible for safety and health while complying with HR legislation.
Qualifications:
  • Minimum of 3-5 years of experience as a General Manager, preferably in retail catering or with a focus on sports and leisure activities.
  • Proven leadership skills and the ability to achieve clear, measurable results.
  • Financial acumen and experience with P&L responsibility.
  • experience with logistics processes in a large operation
  • Innovative mindset and the ability to develop and implement innovative solutions based on data and trends.
  • Excellent communication and negotiation skills, charismatic, and creative.
  • Experience in creating a culture of hospitality and promoting collaboration within teams.
  • For this role, it is important that you have a good command of the Dutch language.
  • Flexibility to work evenings and weekends, depending on the events calendar.

Who we are:


Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. 

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sports, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.  

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.  

Focussed on doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.  

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage. 

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.  


More about the role:

 

About you:


At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

 

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

 

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

 

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.