General Manager

We are seeking an experienced and motivated General Manager to lead our well-established hospitality venue. This is a fantastic opportunity for a confident leader who thrives in a customer-focused environment and enjoys delivering exceptional service standards while driving commercial success. With a Monday to Friday schedule, this role offers a rare work-life balance not often found in hospitality.

You will oversee a close-knit team, ensuring smooth day-to-day operations, consistent quality and a welcoming atmosphere for every guest. You will play a key role in developing the business, shaping the customer journey and supporting the team to perform at their very best.

Key Responsibilities

• Lead, train and motivate a small, dedicated team to deliver outstanding service

• Oversee daily operations including staffing, service standards and venue presentation

• Manage stock control, supplier relationships and operational reporting

• Analyse performance figures to drive efficiencies and commercial improvements

• Build strong customer relationships and champion a positive, memorable experience

• Ensure all health, safety and compliance procedures are upheld to the highest standard

What We Offer

• Competitive salary package

• Monday to Friday working pattern

• Supportive leadership and a collaborative team culture

• Opportunities for career development and training

• Employee benefits including discounts and complimentary refreshments

About You

• Previous management experience within hospitality or a customer-focused business

• A strong leader who communicates clearly and positively

• Highly organised with excellent attention to detail

• Calm during busy periods and adaptable to change

• Passionate about guest satisfaction and operational excellence

If you're ready for a new challenge where your leadership and ideas can make a genuine impact, we would love to hear from you.