Head of Placemaking and Communications

Job Description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

As the Head of Placemaking and Communications for Unity Place, your overall purpose is to help bring to life our shared commitment: - Creating exceptional experiences at Unity Place for tenants, stakeholders and the local community.  

The role of placemaking and communications will be to take a multi-faceted approach to the planning, management, and holistic curation of building common and public spaces to strengthen the link between colleagues, people, and the destination. This will include close links with in-building' and external local communities to develop ideas, inspiration and maximise the potential that ultimately results in great destinations that promote people's happiness and wellbeing.

Key Responsibilities

Your key responsibilities are drawn from our values:

  • Develop close working relations with all Unity Place stakeholders and tenants to produce annual marketing and communications plans 

  • To manage a multi-faceted approach to the planning, management, and holistic curation of building common and public spaces to strengthen the link between colleagues, people, and the Unity Place destination

  • Oversee the marketing team to ensure all campaigns are executed to the highest standards and excellent communications are maintained with all stakeholders and associates.

  • Audit all tenants monthly to ensure that they are adhering to the brand standards and implementing seasonal marketing campaigns effectively. 

  • Assist the in-house site teams to implement all tactical activities, offering guidance, support, and expertise to ensure marketing activities are executed well.

  • Oversee the Senior Marketing & Communications Executive to create content for social media handles, newsletters, websites and various communication channels.

  • To keep all internet content, app content, and onsite physical content & digital media up to date, relevant & interesting. 

  • Develop compelling marketing campaigns and events that will attract new audiences and C&E opportunities at Unity Place.

  • Create a calendar of award submissions and drive innovation across the venue.

  • Manage key partnerships and community organisations to ensure there is a proactive events calendar at Unity Place that is diverse and inclusive. 

  • Report on the financial performance of all promotions and marketing activities to key stakeholders such as Santander, Restaurant Associates and Rapport 

  • Implement Compass initiatives that will drive innovations, technology solutions and marketing best practices within the business.


Our Ideal Head of Placemaking and Communications:

Key Skills and Experience

  • 4 -5 years' experience in a similar role
  • Good understanding of the events market
  • Experience in creating a destination brand
  • Strong influencing and communications skills
  • Tactical and strategic planning plus delivery skills and experiences
  • Strategy development and delivery
  • A self-starter.  Excited about food, service and people and has their finger on the pulse of what is current and trending.
  • Able to build partnership relationships quickly with colleagues and clients
  • Able to drive change with effective project and stakeholder management skills
  • Excellent written and verbal communication skills
  • Proactive, pragmatic and commercial approach

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!