Head Release Management

  • Job Reference: R-00154413
  • Date Posted: 18 May 2022
  • Employer: RBS
  • Website: http://www.jobs.rbs.com
  • Location: Zurich
  • Salary: On Application
  • Sector: I.T. & Communications
  • Job Type: Full Time

Job Description

We're looking for a Head Release Management to join us in Zurich.

  • This is an exciting opportunity for someone interested in working in an international environment

  • You’ll work with various stakeholders and share the technical expertise within an agile, collaborative organization

  • You'll be joining our bank as it's transforming its architecture, pushing forward with innovative solutions in various technologies

What you'll do

The Head of Release Management responsible to manage the release management processes for satellite systems, considering project (change) and business as usual demand. Along the daily operational and also technical tasks this function asks for being able to answer many questions about the software change process and responds to audits.

Additionally you will be heading a team of 4 release and environment managers.

The focus is mainly set on ‘Classic’ satellite systems, such as output management Software, e-Archive, management and regulatory reporting, data warehouse, middleware etc.. Most of these applications, operated on virtual servers, have interfaces to our core banking System Avaloq and release in line with the core banking system.

You and your team will be responsible for:

  • Release planning / alignment, governance and scope management

  • Change integration and release packaging into UAT environments

  • Change and release deployment into productive systems.

  • Support test and integration management

  • Identification of optimisation and automation opportunities of the deployment processes

  • Project support (consulting)

  • Collaboration with 3rd party providers / suppliers for code deliveries and integration

The skills you'll need

To succeed in this role, you should have experience as a Release- and Environment Manager. You’ll need to be solution and service oriented and taking ownership.

  • Minimal 2 year experience as a Release- and Environment Manager

  • People management / leadership skills

  • IT / technical education

  • Basic handling of Unix and Windows environments

  • Own initiative, self-starter qualities and persistency

  • Analytical & structured thinking / working

  • Knowledge in using JIRA & Confluence

  • Very good communication skills

  • Knowledge of agile methodology and agile software development practises is beneficiary

You’ll also demonstrate:

  • Good social grace in contact with project Managers, release managers and 3rd party providers as well as developers in some areas

  • Customer service oriented (7x24h)

  • Working in a matrix organisation

  • Fast in adapting to new procedures and working practices of a dynamic and international environment

  • Fluent English skills, both spoken and written, with German being a bonus


At NatWest, we want everyone to feel welcome, regardless of your background or needs. If you need adjustments making to your working environment, we’ll do everything we can to support you. As part of this commitment, we offer flexible working options for some of our roles.

Who we are

NatWest Services (Switzerland) Ltd is an IT services and operations processing provider for Private Banking entities of the NatWest Group. Our experienced teams are dedicated, determined and enthusiastic in using their capability and drive for innovation to design, build, maintain and run the delivery of an exceptional and sustainable service to Private Banking clients.

The NatWest Private Banking entities offer high net worth clients a comprehensive range of private banking, wealth planning and investment management services through the Coutts and Adam & Co brands as well as to designated NatWest and RBS clients in the UK and internationally. To anticipate and respond to changing client demand, there is a growing emphasis on delivering a full range of innovative digital services.