Healthcare Worker

Job Description

The Senior Healthcare Assistant (Band 3) is a key member of the multidisciplinary care team and will have continuing responsibility to:

  • Deliver an effective and competent level of care under the guidance and supervision of the Multi-Disciplinary Team (MDT) and as determined by the patient’s care plan.
  • Be fully aware of the needs of patients over a 24 hour span of care.
  • Monitor, report and maintain a healthy, safe and secure workplace by knowing and taking account of: Health and Safety at Work Act (1974), Reporting of injuries, diseases and dangerous occurrences regulations (1985), Control of substance Hazardous to Health (1985), European H&S Regulations (1992)-Numbers 1-6, Food Act (1996), Adhere to Trust policies and local service protocols.
  • Professionally accountable to the Executive Director of Nursing.
  • Operationally accountable to the Matron / Clinical Service Manager.

Main duties of the job

  • Consistently delivering a patient focused service, which promotes optimum independence.
  • Providing and receiving routine information orally, in writing or electronically to inform work colleagues, patients, clients, carers, the public or other external contacts.
  • Offering appropriate support and advice to patients and their carers.
  • Awareness of different challenging situations where communication needs to be adapted to the needs of the individual.
  • Enabling patients to maintain and improve their independence by promoting and facilitating therapeutic activity.
  • Giving physical health checks and physical health care as required or instructed documenting the physical health checks on the early warning scoring system (MEWS), chart and reporting changes to the nurse/healthcare professional in charge

Working for your organisation

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Detailed job description and main responsibilities

  • Recording and reporting accurately any changes related to the patient’s current behaviour and/or risks to Nurse/healthcare professional in Charge in a timely manner.
  • Recording care given and reporting omissions accurately and in a timely manner.
  • Supporting and carrying out therapeutic observations as required and instructed.
  • To make recommendations to the care plan process
  • Promoting a healthy, safe and secure environment by adhering to Trust statutory health and safety requirements and maintaining confidentiality of information at all times in compliance with Trust policies, procedures, protocols and guidance.
  • Acting as a role model and supporting new team members through demonstration and explanation of tasks and techniques.
  • Facilitating the assessment of staff undergoing the Care Certificate.
  • Demonstrating a professional approach to work, and abide by the Trust values.
  • To provide comfort, compassion, empathy and time to patients and their carers, family and loved ones.
  • Undertake and maintain all essential training to role.

For further details / informal visits contact:

Name - Cate Ballinger
Job title - Clinical Nurse Manager, Groombridge Ward
Email address -
Telephone number - 01622 723 172