Hospitality & Events Manager

Job Description

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
  • Free Meals on Duty
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Compass Group are a world-leader in providing great food and guest experiences to millions of people across the world every day. We are proud to be the catering partner to Oxford University, providing a wide range of catering outlets and experiences to thousands of students every day.

More about the role:

This is a high-profile role in a busy department. As Hospitality & Events Manager, you are responsible for overseeing all aspects of the Hospitality & Events operation at Oxford University. Including day to day hospitality and conference bookings, through to high profile fine dining dinners and events. Leading and inspiring the team to deliver exceptional standards. You'll be a meticulous planner, confident and charismatic, with the ability to plan for today as well as the future. As well as this, you'll be awesome at:

  • Building a team and providing effective leadership ensuring targets are met
  • Maintain exceptional levels of guest satisfaction, evaluate feedback and focus on continuous improvement
  • Optimise sales and control costs
  • Planning and logistics, implementing processes and systems to help the department operate efficiently
  • Ensure event bookings are delivered on time every time
  • Building relationships with internal and external bookers
  • Be hands on when needed, particularly for high profile dinners and events
Who you are:
  • A successful record in conference & events, especially the ability to deliver profit, control costs, build customer loyalty and deliver exceptional standards
  • A passion for delivering exceptional standards
  • Strong knowledge of the events, leisure and services sector
  • Exceptional communication skills
  • Exceptional leadership skills and the ability to build a team
About Us
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.
Job Reference: com/0407/94369001/52639931/SU
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!