Hospitality & Fine Dining Supervisor

  • Job Reference: com/2206/76425001/52493131/SU
  • Date Posted: 5 August 2022
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: London
  • Salary: £14.26 Per Hour
  • Bonus/Benefits: £14.26 Per Hour
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

  • Understand and deliver all contractual terms 

  • Support your line manager in the effective liaison with the client to ensure the continual development of the partnership  

  • Communicate regularly with client (as agreed) 

  • Action plans are completed following client satisfaction surveys 

  • Promote the unit and act as a Compass Advocate at all time 

  • Demonstrates knowledge of food and beverage operations with a focus on innovation, standards and market awareness 

What we'll give:

 

  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
More about the role:

Manage the day to day workflow within the team  

Monitor and record sickness and lateness  

Lead by example in all aspects of work  

Induct all new and casual members of the team into their work  

Organise cover for absence and busy periods by utilising the team  

Build good relations with other departments  

Address poor performance promptly and share best practice  

Share knowledge with the team of long standing clients, VIP's and senior members of the team  

  • Acknowledge and treat all customers and clients in a polite and professional manner  

  • Address all comments in a positive manner and take appropriate follow up action  

  • Ensure the team provide an efficient and timely service ensuring discretion at all times  

  • Create a sense of urgency for each service  

  • Ensure all aspects of the hospitality service are achieved to a consistent standard  

Who you are:

 

  • Competent to work within or lead, manage and develop the team 

  • Acts in line with guidelines and procedures, to ensure the team operates to it's maximum potential  

  • Always strives to deliver above and beyond the expectations set by management, customer and client  

  • Has a proven desire for the delivery of the highest quality of service and food offer obtainable  

  • Has the drive to ensure that all results are attained in the most professional and honest manner 

Who we are:

As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms - some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family!

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We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received.  You are therefore advised to apply at your earliest convenience.