Hospitality Manager

  • Job Reference: com/2607/98179001/52408683/WW
  • Date Posted: 1 August 2022
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: Wolverhampton
  • Salary: £30,000
  • Bonus/Benefits: £30000 per annum
  • Sector: Hospitality & Tourism
  • Job Type: Full Time

Job Description

Have you got that fire in your belly, a powerful sense of ambition and the determination to succeed?

Can you show us how you would treat our guests, to ensure they return for more legendary experiences at one of the top teams in the Premier League.

Yes? Well, Wolverhampton Wanderers Football Club have the position for you.

Wolverhampton Wanderers commonly known as Wolves, is a professional association football club based in the city of Wolverhampton. Their ground, the Molineux Stadium has a capacity of 31,700.

As our Hospitality Manager you will manage the delivery and co-ordination of event day and non-event days and Conferencing and events at the stadium. Hosting up to 400 covers on match days, over formal dinners, private boxes and lounges.

You will indirectly manage casual team of up to 30 members and Supervisors/Match Day Managers.

If you re looking for a challenging yet rewarding opportunity, where you have the freedom to be creative, innovative and really own your role, I'd like to hear from you!

  • 5 over 7, hours depend on events calendar, evenings, weekends
  • Full business and site induction
  • Free parking
What we'll give:

Hospitality Manager

  • £30,000 per annum, 40 hours per week
  • Compass exclusive offers on PerksAtWork
  • Access to a wide range of programs to train and develop you
  • Pension contribution
  • Medicash
  • Eyecare vouchers
More about the role:
  • Co-ordinating matchday paperwork to ensure all Health and Safety and operations needs are completed
  • Ensuring that all menus and paperwork is printed in line with Saints brand guidelines
  • Forward thinking and planning to deliver business efficiently and effectively.
  • Working with line manager to understand the business plan for each week
  • Plan own time to work effectively as possible
  • Build strong relationships with all stakeholders including, clients and guests
  • Build rapport with operations, sales and culinary team
  • Deliver and lead best in class guest experiences
  • Ensure all team members are fully briefed on their roles whilst on shift.
  • Minimise wastage and work to drive profitability
  • Deliver all operations to the highest of standards
  • Ensure the security and safety of all guests and team members
  • Maintain the structure and equipment in the stadium through caring for the stadium and the club
Who you are:

Here is what you need to bring to the role:

  • A communicative nature and strong work ethic
  • Experience of planning and delivering world class hospitality
  • Previous management experience within the hospitality sector
  • A keen eye for detail, strict organisation and an appetite for victory

If you re looking for a challenging yet rewarding opportunity, where you have the freedom to be creative, innovative and really own your role, I'd like to hear from you!

Who we are:

Levy UK & Ireland is the sports and hospitality sector of Compass Group UK and Ireland. It is the market leader in the provision of legendary food and drink experiences at some of the UK and Ireland's most significant sporting, arena, and leisure venues. Through strong client partnerships, Levy UK & Ireland creates bespoke food concepts, service standards and pioneering design, implementing a guest-first approach and ongoing innovation at each venue.

Compass Group UK&I is an equal opportunities employer, committed to cultivating diverse and inclusive environments for every employee.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme