Housing Triage Worker

  • Job Reference: 00857503-1
  • Date Posted: 15 June 2022
  • Employer: The Bridge
  • Website: https://www.thebridge-eastmidlands.org.uk/
  • Location: Loughborough, Leicestershire
  • Remote Working: Some remote working possible
  • Salary: £18,411 to £22,891
  • Sector: Charity
  • Job Type: Part Time

Job Description

Why work for The Bridge? There are a hundred reasons.

Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.

Everyone at The Bridge has heaps of energy and positivity, and we are lucky to say we start every day knowing we can make a difference to local people.

We are a small charity, but we’re also a close-knit family that’s organised, focussed and driven.

There are loads of great benefits to working for The Bridge, such as the extra holiday days or the flexible working. However, these benefits are not why you join in the first place... Or why you stay. From day one you’ll receive all the training you need. Here, helping you develop your career and skills is a top priority. We value you, partly because it’s the right thing to do, but also because it really helps you achieve what you came to The Bridge for: changing other people’s lives for the better.

The role of the Housing Triage Worker offers an exciting opportunity to be the initial point of contact for our clients, external professionals, and partners. You will build a good rapport with clients and work sensitively and effectively to triage/assess those who are facing difficulties, in order to help change the lives of local people in need.

The role will involve you making an assessment of individual clients’ needs, to ensure that they are referred/signposted to the most appropriate service, either internally or externally. You will provide clients with a range of individualised information based upon their needs, to ensure they can make informed decisions, whilst being empowered and supported. You will work closely with our services at The Bridge, to ensure that our client’s expectations are managed, and they receive a quality service.

If you have any questions about the process or this particular role, you can contact us on 01509 260500 and ask for Mark Chandler (Trainee Services Manager - Advice and Homelessness).

The closing date for applications is 9am on Monday 4th July 2022.

Interviews will be held on Tuesday 12th July 2022.