HR Case Consultant

  • Job Reference: R-00140479-OTHLOC-IND-5FBAN015
  • Date Posted: 21 August 2021
  • Employer: RBS
  • Website:
  • Location: Bangalore
  • Salary: On Application
  • Job Type: Full Time

Job Description

Join us as an HR Case Consultant

  • Join us in a fast-paced role, where you’ll be interacting with stakeholders across the business, providing professional advice, guidance and support to managers
  • You'll manage a diverse portfolio of HR cases, including disciplinary, grievance, flexible working and absence
  • It’s an opportunity to be recognised for your expertise as you’ll be working on various projects and reviewing employment laws to improve business outcomes for the bank

What you'll do

As an HR Case Consultant, you’ll deliver effective coaching and support for the business to enable them to confidently deal with HR issues. You’ll be managing a portfolio of employee grievance, disciplinary and absence cases or employee health cases, advising and supporting people managers on related matters.

Additionally, you’ll be:

  • Leading or contributing to project activity to enhance our service
  • Providing consistent advice on the interpretation and application of in scope policies, relevant employment law and taking into account any jurisdictional practices
  • Minimising risk to the business by making sure that there is a consistent approach to diagnosis of issues and the subsequent advice and actions
  • Advising and supporting hearers by attending grievance and disciplinary meetings and providing ongoing guidance to hearers and managers
  • Working with other teams to gain insights into MI to determine trends or issues

The skills you'll need

To be successful in this role, you’ll need a sound knowledge of employment law along with an experience in diagnosing issues and producing practical solutions. You’ll have the ability to demonstrate excellent communication, influencing and conflict resolution skills, and the ability to adapt them where appropriate to minimise risk for the business.

Additionally, you’ll need:

  • Familiarity with HR policies and procedures
  • The ability to manage conflict effectively and constructively
  • Commercial awareness and sound project management skills
  • Stakeholder management skills and an analytical mindset
  • Great organisational skills and the ability to manage time effectively