Immigration Adviser - Level 1

  • Job Reference: 02560115-1
  • Date Posted: 2 February 2026
  • Employer: Naval Families Federation
  • Website: http://www.nff.org.uk
  • Location: Portsmouth, Hampshire
  • Remote Working: Some remote working possible
  • Salary: £27,000 to £28,000
  • Sector: Charity
  • Job Type: Flexi
  • Duration: 3 Years

Job Description

Purpose:

The Immigration Adviser – Level 1 is responsible for providing specialist immigration advice on a wide range of complex Armed Forces immigration matters, ensuring Royal Navy and Royal Marines Personnel and their families receive accurate, ethical, and compliant support within the scope of Immigration Advice Authority (IAA) accreditation.

To guard against pursuing incorrect immigration routes and enable informed decisions by providing the necessary expertise from Armed Forces specialists.

Responsibilities:

  • Work within IAA Level 1 authorisation.
  • As a qualified Level 1 adviser, maintain relevant competences as required by the IAA and refer cases for Level 2 casework.
  • Build and maintain professional relationships with stakeholders including but not limited to external legal support complex cases and supervision, Army and RAF Families Federations and The Royal British Legion: contribute to meetings as required.
  • To contribute to robust data capture processes used to identify emerging patterns and trends pertinent to casework.
  • Present the NFF vision, mission and impact to the RN and RM Chain of Command, key decision makers, potential funders.
  • To deliver briefings to educate serving personnel and their families on the charity’s Immigration Services as well as all other NFF specialist areas of advocacy.
  • Provide timely, free, qualified immigration advice and guidance to serving personnel and their families in accordance with NFF policy.
  • Contribute to internal and external communication, providing relevant and current content to Teams channels, the NFF website and Homeport.
  • Promote NFF evidence gathering relating to serving personnel and naval families, especially when immigration focused to maximise participation ensuring families take the opportunity to have their voices heard.
  • Attend events to raise the profile of the NFF by engaging with local Royal Navy and Royal Marine Units to ensure that service personnel and their families can share their experience.
  • Represent the CEO and other duties as required by the charity.
  • To deputise for the Head of Immigration Services as required.
  • Other duties as required by the charity.

To apply for this post please visit our website: Immigration Adviser - Level 1 - Naval Families Federation and follow our application process.