IT Infrastructure Specialist

The purpose of this role is:

• To develop technical solutions to support and improve the overall infrastructure, including the network and telephony estate.
• To provide efficient and high quality support for clinicians and administrative support staff to ensure effective use of infrastructure systems within the trust
• To contribute to the improvement in clinical care provided within the local Health Community, by making complex leading edge technology simple for staff to use.
• To provide strong troubleshooting skills to effectively and efficiently resolve unexpected interruptions in IT network services

The post holder will need to be available on call to support users and will be required to develop new processes and policies to support the network and telephony infrastructure.

The post holder will be expected to be the trust expert in network and telephony systems ensuring best practices are applied to configuration and implementation of specialised solutions.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.