IT Operations - Finance/Administrator

•          Arrange, plan and take comprehensive minutes at departmental meetings, to circulate meeting minutes.
•       Organising and checking user appointments through the ITSM (IT Service Management) tool.
•         Supporting the IT Operations team to provide efficient support to the trust's service users, ensuring requests and incidents are updated throughout the ticket lifecycle within the ITSM tool.
•       IT Equipment deliveries to any of GHC sites
•         Communicating and / or requesting IT technical information in a manner that can be understood by non-technical or unskilled users.
•         To manage the Clinical Induction Process, ensuring all clinical staff receive  the required IT equipment and peripherals required to enable them to complete their job role within the Trust
•         Completion of Clinical Systems access requests.
•       Generate and provide ad-hoc reports from various IT systems to management
•       Engaging with third party suppliers via various communication methods to respond to queries and follow up outstanding requests
•        To support the raising and processing of orders and invoices (Computer Software licenses and IT Equipment) and ensuring data is stored accurately.

     The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.