M&S Simply Food- Customer Service Assistant

  • Job Reference: compass/TP/242832/64911
  • Date Posted: 28 October 2019
  • Employer: Compass Group Plc
  • Website: https://www.compass-group.co.uk/
  • Location: Camberwell
  • Salary: £105
  • Bonus/Benefits: £8.75 - £8.75
  • Sector: Accounting
  • Job Type: Full Time

Job Description

Do you believe in delivering exceptional customer service?

Are you a natural when it comes to talking to customers?

Do you enjoy the fast pace and ever-changing situations of catering and retail?

If you answered yes to all of these questions, we want to hear from you!

Our Marks and Spencer outlet, in King's College Hospital, is looking for enthusiastic and flexible Customer Service Assistants to join the team!

Please note core working hours are 5am-11am 4 days over 7 including weekends.

Main Responsibilities

A normal day's work may include looking after our customers, cash handling, keeping the place tidy, and restocking shelves, fridges and so forth. You will be the face of M&S Simply Food right on the front line delivering exceptional customer service with a smile. You'll need to stay up to speed with our latest products and offers and listen carefully to what our customers need.

Following food safety policies thereby ensuring the products are date checked and reductions made where necessary and ensure the cold chain temperature rules are followed at all times

Receiving deliveries, breaking down stock, storing them away, working the stock on to shelves and dealing with over stock appropriately

Ensuring the stock room is kept tidy at all times thereby storing the products in the right category, date rotating and ensuring cleaning

Delivering great standards on the shop floor thereby working the delivery, packet perfect standards, cleaning and ensuring all products have tickets

Stock control processes

This is a permanent role; your shifts pattern will vary according to demands and you will need to be FLEXIBLE to work both weekdays and weekends where required.

The Ideal Candidate

We are looking for individuals who enjoy working with people, who like to be busy and work well as part of a great team. Passionate, articulate and friendly, you'll know how to deliver exceptional customer service.

Previous catering or retail experience would be useful, but it's really your passionate and positive attitude that we're interested in. 

About The Company

The Compass Group family (UK and Ireland's No.1 catering and support services provider) - market leaders in the provision of catering, retail, leisure and support services in the Defence & Offshore sector. This allows us to work in some of the most historic and iconic locations across the British Isles