Multi-skilled Operative
Location: Tower Hamlets
Contract: Full Time Permanent
Salary up to £39,627 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
We're on the lookout for a talented and versatile Multi-Skilled Operative to join our team, supporting a busy responsive repairs contract in Tower Hamlets.This is a dynamic, hands-on role where you'll be responsible for delivering high-quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for.
You'll be working across occupied properties, responding to day-to-day repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem-solve, and deliver excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.
Duties:
- Carry out day-to-day responsive repairs across void social housing properties
- Replacing or repairing skirting boards, architraves, and internal door frames
- Installing and adjusting kitchen units, worktops, and cupboard doors
- Repairing or replacing internal doors, handles, locks, and hinges
- Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
- Carrying out patch plastering and making good, damaged walls or ceilings
- Completing wall and floor tiling repairs, including grouting and sealing
- Painting and decorating to a professional finish following repair works
- Ensuring all repairs are completed safely, efficiently, and to a high standard
- Working in occupied properties with sensitivity to residents' needs and privacy
- Participating in out-of-hours emergency repair rota as required
- Reporting any further works, safeguarding concerns, or property issues beyond scope
- Deliver excellent customer service while working in residents' homes
- Accurately record job details, materials used, and completion notes using handheld devices or job sheets
- Maintain tools, equipment, and company vehicle in good working order
- Manage daily workload efficiently to meet service level targets
Role Criteria:
- Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
- Full UK driving licence
- Ability to work independently and manage workload effectively
- Strong fault-finding and problem-solving skills
- Excellent customer service skills, with experience working in occupied homes
- Good understanding of health and safety regulations and safe working practices
- Ability to use handheld devices or job management systems to record work
- Willingness to participate in out-of-hours emergency rota
Benefits we can offer you.
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
- Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
- Family friendly policies
- Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.