Neighbourhood Advisor

  • Job Reference: 00450907-1
  • Date Posted: 6 October 2021
  • Employer: ForHousing
  • Website: https://www.forhousing.co.uk/
  • Location: North West
  • Salary: £17,600
  • Bonus/Benefits: Plus benefits
  • Sector: Real Estate & Property
  • Job Type: Full Time

Job Description

ForHousing is a social purpose business that positively impacts communities by reinvesting profits to help build vibrant and safe communities. We know that together we achieve more, so we work with a range of like-minded partners to deliver positive change in communities and to improve lives.

Joining us as a Neighbourhood Advisor, you will provide an effective support function to the Neighbourhoods Officers in delivering a customer focussed and localised neighbourhood-based service.

Contributing to the provision of an intelligence-based housing service by providing comprehensive advice and assistance to all customers, you will provide support to Neighbourhood Teams in developing and improving neighbourhood services and assist Neighbourhood Officers in providing quality, customer focussed housing and neighbourhood services.

Allocating and letting properties including the promotion and marketing, viewings and sign-up interviews, you will (in partnership with the Neighbourhood Officers) undertake interventions and actions which support the delivery of the Neighbourhood Promises and undertake initial investigations into low level anti-social behaviour cases including the taking of statements.

With a good level of education and strong written and verbal communications and numeracy skills and experience of working in a customer focussed environment, you will have strong evidence of customer focus and the ability to establish effective and productive relationships. Able to demonstrate a basic understanding of current social housing issues and with some experience of working in an antisocial behaviour or legal environment, candidates must be capable of attend meetings and show a flexible approach to work.

#HAPPYTOTALKFLEXIBLEWORKING

As well as a generous holiday entitlement, we offer a range of benefits for a rewarding career including a pension scheme and staff discount club membership. We’ll also make sure you get the training and benefits you deserve.

ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.

Closing date: 20th October 2021 (we reserve the right to close early if we receive sufficient applicants)