Operational Support Hub

  • Job Reference: 210953
  • Date Posted: 23 February 2021
  • Employer: Kier Ltd
  • Website: https://www.kier.co.uk/
  • Location: Winchester, Hampshire
  • Salary: On Application
  • Bonus/Benefits: Competitive + benefits
  • Sector: Construction
  • Job Type: Full Time

Job Description

HUB Operator

Location: Easton Lane Motorway Compound, Winchester
Business Area: Kier Highways
Contract: Permanent, full time

Join the HUB with Kier Highways

Every day, 210,000 vehicles travel across the 31,000km of roads, bridges and tunnels that are built, maintained and operated by the team here at Kier Group. It's one of the reasons why we're acknowledged as the UK's No.1 Highways Services team - delivering £1 billion of social value to the six million people and wider communities who rely on our expertise and experience. Can you join our team? Yes, you can - if you want to be valued for who you are as well as what you do, in a company shaping the future.

We are currently hiring an Operator to join us in the HUB based at Easton Lane on a 12-hour shift-based rotation, which provides a 24/7 single point of contact for Kier Highways supporting the Area team's response to incident management, safety observations, stakeholder liaison and general enquiries.

Key Responsibilities
The HUB Operator will be acting as first point of contact for Kier in relation to incidents on the network, ensuring that the appropriate course of action is taken for each issue reported.
Part of the role will be to deploy and manage the resources required to support Highways England in the timely clearance of incidents. You will get an opportunity to liaise directly with the Highways England's R.O.C's ensuring any additional support is correctly identified and provided.

In this role it is important to maintain and manage the information flow and ensure regular contact with all stakeholders during incidents. Our HUB Operators produce and maintain accurate records for all incidents that occur on the network and record all relevant information into the relevant database(s). They also Log/record all Area 3 safety observations and forward reports to the relevant teams. The role will also involve monitoring all Airwave radio communications, ensuring a strict radio discipline is maintained.

What can you expect from us?
You can expect a competitive salary and an outstanding package that includes a matched pension scheme up to 7.5%, 26 days' annual leave (with the opportunity to buy or sell holiday), two employee Share Scheme options, together with additional valuable benefits such as:


  • Free Life Assurance
  • Flexible and Agile working (dependent on your role)
  • Employee Assistance Programme
  • Access to Kier Rewards, our exclusive Discount Shopping Site with deals available at over 800 retailers
  • Plus, many more benefits geared to your wellbeing
Pre-employment checks
It's worth remembering that we'll undertake the relevant/standard employment checks if you're successful in the selection process. This includes taking up your references, as well as checking your ID, driving licence (if appropriate) and your right to work in the UK. Some roles may also be subject to further pre-employment checks.

Make the journey. Leave a legacy.

Being part of Kier means living our values of being Collaborative, Trusted and Focused. We all have the potential to shape our world, and it's through these values that we will leave a lasting legacy.
Bring your talent and ambition to Kier and you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to a rich and diverse culture.

Kier is an inclusive employer.


Closing Date: 14th March 2021

Please note, interviews make take place before the closing date, and we reserve the right to close applications early.